Resettlement Assistance Program - St. John's, Canada - Association for New Canadians

Association for New Canadians

Verified Company

St. John's, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_Association for New Canadians__ is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees._

Job Title
:
Resettlement Assistance Program (RAP) Coordinator

Location:
St. John's, NL

Position Type: 1 full-time position

Closing date:
February, 09, 2024

Reporting to the Senior Manager of Resettlement and Settlement Services, the
Resettlement Assistance Program (RAP) Coordinator will be responsible for managing, overseeing, and ensuring the effective and efficient delivery of the Resettlement Assistance Program (RAP) in accordance with guidelines set by IRCC (Immigration, Refugees, and Citizenship Canada) and organizational goals.

Roles and Responsibilities

Coordinate the daytoday operations of the RAP, ensuring timely and quality service delivery to all clients
Ensure compliance with IRCC guidelines, organizational policies, and best practices in resettlement. Establish and maintain relationships with stakeholders including community partners, service providers, local government, and IRCC representatives
Collaborate with local agencies and organizations to ensure smooth transitions and integration of RAP clients into the community
Provide training, mentorship, and support to RAP staff, ensuring they are wellequipped to assist clients effectively
Monitor and evaluate team performance, and address any challenges or areas of concern promptly
Ensure that all RAP clients receive the necessary initial settlement services including orientation, initial housing, and immediate needs support
Advocate on behalf of clients when necessary, addressing any barriers or challenges in their resettlement process
Maintain accurate and uptodate client records in accordance with IRCC requirements and organizational standards
Produce regular reports on program outcomes, challenges, and client feedback for organizational leadership and IRCC
Stay updated with best practices, trends, and changes in refugee resettlement at both the national and regional levels
Propose and implement strategies for continuous program improvement based on data, feedback, and observed trends
Other duties as assigned by RAP manager

Qualifications and Experience

Bachelor's degree in Social Work, International Relations, or a related field
Experience in refugee resettlement, immigration services, or a related area is considered an asset
Strong understanding of the challenges faced by refugees and newcomers
Proficient in data management tools and software
Excellent communication, leadership, and interpersonal skills
Fluency in multiple languages is considered an asset
Ability to handle confidential information with discretion and maintain strict confidentiality
Strong problemsolving and decisionmaking skills
Flexibility and adaptability to work in a fastpaced and changing environment

Conditions of Employment

Legal authorization to work in Canada
Might be required to work evenings or weekends to accommodate client needs or program events
Flexible to work outside of standard core hours (Monday-Friday, 9 am 5 pm)
Local travel may be required
Valid class 5 driver's license and access to a reliable vehicle are necessary
How to Apply_