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    French Bilingual Inclusion and Learning Manager - Montreal, Canada - Publicis Groupe

    Publicis Groupe
    Publicis Groupe Montreal, Canada

    Found in: Talent CA C2 - 6 days ago

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    Full time
    Description

    Job Description

    Publicis Groupe Canada is looking for a French Bilingual Inclusion and Learning Manager to join our Publicis Groupe Canada team within the Quebec Market, partnering with larger national teams.

    This is a hybrid Diversity & Inclusion (D&I) and Learning & Development (L&D) role – unique in their own parts. This role will report into both D&I and L&D Publicis Groupe Canada teams and will work to support both teams mission and strategy in the Quebec market. This is a unique opportunity to work with a variety of agencies across Canada within the Publicis Groupe and own a variety of influential efforts supporting a local employee population in Quebec of approximately 200 employees.

    For our Diversity and Inclusion team, this role will provide specialized logistical, and administrative support for our D&I mandate in our Quebec offices, including working with our various Quebec employees, Business Resource Groups, and external partners, which will involve a combination of reporting, outreach, meeting coordination and program execution.

    For our Learning & Development team, this individual will provide consultative services and lead the needs analysis process, provide appropriate solutions and design, develop, and deliver a variety of learning initiatives, projects, and development programs within the Quebec market. The position will be responsible for the management of end-to-end learning program design, development and delivery with a focus on performance improvement in Quebec.

    In this role, you will also be an integral part of developing, building, facilitating and administering a wide variety of programs for D&I as well as L&D, in order to ensure there is access to all for our employees in the Quebec market.

    Responsibilities:

  • Work with the D&I and L&D managers to ensure our mandates are being fully implemented in our Quebec offices
  • Operate fluently in both English and French within the Quebec market
  • Serve as the primary point of contact for all learning and development/ D&I employee assistance requests in Quebec
  • Utilizing global resources and national materials, ensure that all existing DE&I and L&D initiatives are deployed in the Quebec region and are in compliance with local law and language requirements
  • Work closely within the larger team to continue to improve, evolve and develop learnings across Canada and specific to the Quebec market
  • Perform administrative and logistical tasks associated with execution of strategic events, including workshops, partnership, training, execution of plans, leadership programs, campaigns, and thought leadership events
  • Create, maintain and develop local relationships with speakers and vendors
  • Lead ad hoc projects related to the development of new Learning and Development/Diversity and Inclusion materials and programs to support the teams
  • Partner with larger Brand Level HR and local leadership teams to align learning objectives with system capabilities and business priorities for Learning and Development/Diversity and Inclusion
  • Overseeing junior team members when applicable
  • Other duties as assigned

    • Responsibilities Specific to D&I:

  • Work with the D&I team and the various Business Resources Groups to promote and develop education/training programs to enhance employee understanding on inclusions issues
  • Work to gain understanding of appropriate legislation/policies to ensure Publicis Groupe Canada is following proper procedures to ensure eliminating bias and ensuring inclusion · Work with the team to reach out to school boards in Quebec about our platform and programming for grade 7-12 students
  • Support and guide the HR/Talent Acquisition/Learning & Development teams in Quebec to help create a brand that appeals to diverse applicants and removes bias, and involving the D&I Manager/Head of Diversity & Inclusion when needed
  • Maintain relationships with diversity related businesses, with the intention of working together and making progress on our D&I mandate i.e. to support our Mental Health initiatives, and other groups related to our mandate
  • Assist with stakeholder communication, such as emails, reports, presentations, and other materials
  • Tracking and reporting for team budget, KPIs for all events and programming, assist with compilation of metrics
  • Work on various projects with the Diversity & Inclusion team

    • Responsibilities Specific to L&D

  • Create documentation for learning programs & evaluate individual and organizational development needs to design and deliver training programs ensuring the ability to measure success and adapt as required
  • Coordinate, lead and facilitate regular learning opportunities, for a full range of employees, as well as learning programs in both English and French in person and virtual with post learning support
  • Identify and solve for barriers to learning administration and reporting alongside our other Manager, Learning and Development
  • Identify opportunities for process improvement and partner with the learning team to bring them to life
  • Drive a continuous improvement mindset and measure success metrics to lead program management in developing and monitoring action plans that improve and optimize performance, and ensuring lessons are learned from challenges and solutions are developed and implemented
  • Use the coaching process to improve others learning and performance
  • Assist in producing reports and insights to support annual compliance, general learning data and trends for the learning and HR teams
  • Remain current in learning industry trends and methodologies and integrate into professional practice of adult learning
  • Actively contribute to the development and maintenance of a culture of learning within the organization

    • Qualifications

  • Bilingual – English & French is required for this role, and must be able to work in person at the Montreal, Quebec office 3 to 5 days a week (varies by week)
  • Bachelor's degree in Human Resources Management or a related field an asset
  • Equivalent of 3+ years of experience in a Diversity & Inclusion role
  • 7+ years of experience in Learning & Development, similar HR experience or similar experience with teaching/facilitating
  • Solutions oriented and resourceful
  • Good relationship management skills, ability to work independently and collaboratively
  • Must be good at time management, project management and be comfortable working in a hybrid environment (we require our employees to be in the office at least 3 days a week)
  • You thrive being able to organize and prioritize work in a dynamic and complex/matrixed work environment to meet deadlines and daily requirements with excellent attention to detail
  • Ability to exercise good judgment and analytical skills as well as confidentiality in determining which matters require immediate attention and escalation procedures
  • You have a customer service mentality and understand all you do has larger impact and helps makes our team better and maintain a strong orientation toward positive customer experience
  • Demonstrated cross-cultural competencies, including emotional intelligence communication skills and ability to engage and build relationships
  • You have a have history of teamwork and willingness to roll up one's sleeves to get the job done
  • Understanding and appreciation for stakeholder management and communications planning and budget management
  • · Excellent oral, written, interpersonal, and customer service skills, with the ability to deal with tact and diplomacy with all levels of the organization
  • You enjoy working on a wide variety of projects and are interested in learning about the advertising/media industry
  • Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines
  • Proficient working in G-Suite as well as MS Office- particularly Excel/Google Sheets
  • Qualifications Specific to D&I:
  • Excellent prior knowledge of principles of diversity, equity, and inclusion with an ability to identifying trends for increasing diversity in the workplace
  • You have an awareness of global and cultural issues
  • The Diversity & Inclusion mandate is strong and always progressing – it will require curiosity, ability to think creatively, and some entrepreneurial spirit as it continues to break ground and make progress

    • Qualifications Specific to L&D:

  • Experienced in training facilitation and content design with the ability to facilitate at the junior to senior level
  • Knowledge of/interest in learning techniques, learning models, and learning theories
  • A willingness to identify learning needs within the Quebec market and move quickly to identify solutions along with the national L&D and local leadership teams
  • The national L&D team is a newly formed function which will require the ability to build and deploy offerings while also continuing to support the team in building efficient processes and evolving how we do things
  • Experience with HR technology, specifically LMS systems, is a plus
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