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Mortgage Specialist
Found in: Jooble CA O C2 - 4 days ago
Bank of Montreal Kingston, ON, CanadaCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. De ...
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IPAC and Clinical Manager
Found in: Talent CA C2 - 2 days ago
Bayshore HealthCare Kingston, CanadaJob Description · JOB SUMMARY · The IPAC (Infection Prevention and Control) Manager will work closely with all teams and programs and act as a subject matter expert on all IPAC matters. The Manager will be an IPAC champion, develop policies and standards operating procedures, a ...
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Senior CFAA Fire Alarm Technician
Found in: Talent CA C2 - 4 days ago
ACAI Kingston, CanadaSenior CFAA Fire Alarm Technician ($34.00 to $42.00/hr)Kingston - Ontario De: Drapeau Automatic Sprinkler Corp un membre enregistré de l'ACAIPublié: 27 févr. 2024Expire: 31 mai 2024Drapeau Automatic Sprinkler Corp (DASC) is a leading independent designer and installer of fixed fi ...
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Guest Services Manager
Found in: Talent CA C2 - 2 days ago
Easton's Group of Hotels Kingston, CanadaJOB OVERVIEW · Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. A ...
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Human Resources Advisor
Found in: Talent CA C2 - 6 days ago
Bayshore HealthCare Kingston, CanadaJob Description · This onsite role will be reporting to the Human Resources Business Partner, the Human Resources Advisor is the primary point of contact to assigned business units within Bayshore Healthcare ICS Division. The Human Resources Advisor will coach and educate all le ...
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Mortgage Specialist
Found in: Talent CA C2 - 6 days ago
BMO Kingston, Canada Full timeApplication Deadline: · 03/30/2024 Address: · 297 King St E Job Family Group: · Retail Banking Sales & Service Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the ...
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Mortgage Specialist
Found in: Talent CA 2 C2 - 5 days ago
BMO Kingston, CanadaApplication Deadline: · 05/30/2024 · Address: · 297 King St E · Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sa ...
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Aquatics & Wellness Program Coordinator
Found in: beBee S2 CA - 1 week ago
City of Kingston Kingston, Canada Full timePosition Summary · Reporting to the Supervisor, Aquatics, the Aquatics & Wellness Program Coordinator will coordinate the aquatic programs delivery to meet the needs of the community and assists with training staff on programs and development. · Key Duties & Responsibilities · E ...
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Director, Licensing
Found in: beBee S2 CA - 2 weeks ago
City of Kingston Kingston, Canada Full timePosition Summary · ***PLEASE NOTE - The City of Kingston has engaged the professional services of Boyden Executive Search to support recruitment efforts for this particular position. All qualified and selected applicants will be forwarded to Boyden Executive Search for considerat ...
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Mortgage Specialist
Found in: beBee S2 CA - 1 day ago
BMO Kingston, Canada Full timeApplication Deadline: · 05/30/2024Address: · 297 King St EJob Family Group: · Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the ho ...
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Mortgage Specialist
Found in: beBee S2 CA - 2 weeks ago
BMO Kingston, Canada Full timeApplication Deadline: · 04/29/2024Address: · 297 King St EJob Family Group: · Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the ho ...
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Financial Client Representative
Found in: Adzuna CA C2 - 5 days ago
Financial Horizons Group Gananoque, Canada*Français en dessous* · The Financial Client Representative provides service to clients requiring assistance related to their investment and insurance products. They will be responsible for assessing, responding, and resolving client inquiries, providing product information, and ...
Customer Experience Agent - Kingston, Canada - City of Kingston
Description
Position Summary
Note:
Pay Range is based on 2023 Rates of Pay
Reporting to the Supervisor, Customer Experience, the Customer Experience Agent (part-time) works in a fast-paced environment and is responsible for delivering frontline customer service and support for all City services across a variety of channels, including in-person, over the phone, and online.
RESPONSIBILITIES:
Represent the City as the first point of contact, providing support for a wide range of municipal services and programs.
Respond to a range of inquiries and concerns from internal departments and the public in a professional and courteous manner.
Offer multi-channel service delivery at counters, over the phone and online (e-mail, service requests), including facility bookings, membership and program registration, payment transactions, fielding inquiries (by phone, email and in-person) and intake/processing of service requests.
Responsible for daily cash drawer, reconciling end of day deposits, weekly bank deposits.
Other duties, as assigned.
Qualifications, Competencies
Grade 12 diploma or equivalent education is required
One year frontline customer service experience providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as in a call centre and/or a counter service operation, including processing cash and payment card transactions.
Must have Basic Microsoft Word and Outlook skills (tested).
Experience using customer relationship and/or recreation management business applications is considered an asset.
Must demonstrate the corporate competencies:
Customer Focus, Results-Oriented, Integrity and Teamwork.
Skills, Abilities, Work Demands
Strong customer service skills with the ability to deal appropriately with contentious situations (tested) and problem solve through active listening, while exercising discretion, judgment, diplomacy and confidentiality when dealing with the public and employees.
Typing speed 45 words per minute preferred (tested).Demonstrated strong organizational skills and the capacity to multi-task in a fast-paced environment, responding with flexibility to changing priorities.
Exceptional interpersonal and communication skills, both verbal and written (empathy, teamwork, positive attitude, professionalism and tact).
Must be detail-oriented and ensure accuracy of information when communicating with the public.
Knowledge of the City of Kingston's municipal services and programs.
Must be able to work daytime, evenings and weekends (flexible hours) in a variety of facilities across the City. This position may require occasional travel between sites and/or City facilities and must provide own transportation.
Must obtain and maintain a satisfactory criminal record check.