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Kamloops

    user support technician - Kamloops, Canada - Wikads Inc.

    Wikads Inc.
    Wikads Inc. Kamloops, Canada

    6 days ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • College/CEGEP
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Supervision

    • No supervision responsibility
    • Work conditions and physical capabilities

    • Work under pressure
    • Attention to detail
    • Own tools/equipment

    • Computer
    • Printer
    • Internet access
    • Personal suitability

    • Accurate
    • Team player
    • Time management
    • Experience

    • 3 years to less than 5 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 30 to 40 hours per week


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