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Surrey

    Program Assistant - Surrey, Canada - Phoenix Society

    Phoenix Society
    Phoenix Society Surrey, Canada

    Found in: Talent CA C2 - 6 days ago

    Default job background
    Description

    Job Summary

    TheProgram Assistant supports the daily operations of Phoenix Centre and ensuresthat operational quality and licensing standards are always maintained. Worksto ensure a safe, well maintained, and healthy environment.

    OrganizationalStatus

    The Phoenix Society is a multi-service agency located in the LowerMainland of British Columbia dedicated to providing accessible services andopportunities to people who face barriers related to addiction, mental health,housing, education, criminal justice involvement and/or employment.

    Work Performed

    Client Services

  • Monitor and assess residentbehaviours and client movement in and out of the building
  • Monitor curfews of residentsreturning to the Centre and Supportive Housing Programs
  • Observe and accurately documentresident behaviour utilizing concrete, factual descriptions
  • Report behaviours to supervisorystaff that poses a risk to the resident, other residents, staff and/or thecommunity
  • Engage with residents and ensuresafety and expectations of the program agreement are being met
  • Support the preparation,implementation, and follow-up of all programming
  • Act as a positive role modelfor all residents. Promote effective social and interpersonal skills throughtasks of healthy daily living and social activities
  • Contribute to maintaining atherapeutic environment to encourage awareness of inter-dependence of communitymembers, and the value of responsible concern for self and others
  • Required to debrief withincoming shifts to ensure detailed transfer of information (e.g. concerns)
  • Support a safe, well maintainedand healthy building environment
  • Complete regular rounds offacility as scheduled throughout shifts
  • Other related duties as assigned

    • Qualifications

  • Post-secondary diploma (e.g.,2 to 3 years) Preference given to those with a degree in a relevant disciplinesuch as addiction treatment, or equivalent
  • 1 to 3 years of experience workingwith marginalized populations, substance use services, mental health,corrections, etc., or equivalent
  • Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
  • Satisfactory completion of Tuberculosis Screening form is required
  • Satisfactorycompletion of Employee Immunization Record form is required
  • First Aid 1 and Current CPRcertificate is required

    • Skills &Knowledge

  • Knowledge of Windows,Microsoft Word, Excel, and database management systems
  • Knowledge of and ability tooperate standard office equipment, including: telephone system, fax machine,photocopier, printer, and computerized building security monitoring system
  • High level of integrity anddependability with a strong sense of urgency and results-orientation
  • Strong problem solving,analytical, and creative skills with the ability to exercise sound judgementand make decisions based on accurate and timely analysis
  • Strong interpersonal skillsand ability to communicate effectively
  • Demonstrated commitment tothe social sector with a passion for the organization's mission is essential

    • Competencies

    Approach to Work

  • Demonstrates initiative,flexibility, adaptability and resourcefulness
  • Actively seeks and incorporatesfeedback to inform continuous self-improvement
  • Sets goals, creates and implementsaction plans, monitors progress, and evaluates results
  • Adeptly manages competing tasksand uses time efficiently and effectively

    • Job Knowledge & Quality ofWork

  • High degreeof relevant and current job knowledge and skill
  • Consistentlyproduces accurate, thorough, high-quality work in a timely manner
  • Buildsand promotes a culture of health and safety in the workplace
  • Implementsand enforces best practices in health and safety within the workplace

    • Judgement & Decision-Making

  • Modelsindependent thinking and creativity
  • Demonstrateseffective problem-solving skills
  • Makesclear, consistent, transparent and timely decisions after contemplating variousavailable courses of action
  • Exercisessound judgment in the best interests of the organization
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