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    service advisor - Richmond, Canada - JTO AUTOMOTIVE LTD.

    JTO AUTOMOTIVE LTD.
    JTO AUTOMOTIVE LTD. Richmond, Canada

    5 days ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 40 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 year to less than 2 years
    • or equivalent experience

      • Work setting

    • Relocation costs covered by employer

      • Tasks

    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive and log complaints
    • Receive credit and employment applications
    • Receive payments
    • Sell merchandise

      • Security and safety

    • Basic security clearance
    • Bondable

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Tight deadlines
    • Work under pressure
    • Bending, crouching, kneeling
    • Hand-eye co-ordination
    • Handling heavy loads
    • Physically demanding
    • Repetitive tasks
    • Standing for extended periods
    • Walking

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player

      • Screening questions

    • Are you available for the advertised start date?
    • Do you have previous experience in this field of employment?
    • What is your current field of study?

      • Other benefits

    • Parking available

      • Support for persons with disabilities

    • Offers mentorship, coaching and/or networking opportunities for persons with disabilities

      • Support for newcomers and refugees

    • Offers mentorship programs that pair newcomers and/or refugees with experienced employees

      • Support for youths

    • Offers mentorship, coaching and/or networking opportunities for youths

      • Support for Indigenous people

    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers

      • Support for mature workers

    • Offers mentorship, coaching and/or networking opportunities for mature workers

      • Supports for visible minorities

    • Offers mentorship programs that pair members of visible minorities with experienced employees
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