Jobs
>
Edmonton

    Director, Quality Services - Edmonton, AB, Canada - University of Alberta

    University of Alberta background
    Description
    This position is excluded from the bargaining unit.


    In accordance with the , this full-time continuing position offers a comprehensive benefits package that can be viewed on our and annual salary range which will be commensurate with qualifications.


    Location - This role is hybrid with a mix of remote and in-person, with on-site work primarily taking place at Enterprise Square, Edmonton.


    The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.


    The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day.

    We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada's Greenest Employers for over a decade.


    We lead with purpose in creating a workplace culture that supports the institution in strengthening its core teaching, research, community engagement, and student enrichment experience.

    we incorporate our values of trust, accountability, relationship building and safety in everything we do.

    In HRHSE, we are made up of six teams that are responsible for providing the highest quality services to our campus community; Total Rewards, Talent Management, Organizational Development, Health, Safety and Environment, Employee and Labour Relations and HR Service Partnerships.


    The Director provides employee and labour relations support to the Vice-President, University Services and Finance, the Provost and Vice-President, Academic, the Associate Vice-President, HRHSE and senior leadership across the University.

    The Director acts as the escalation point for highly sensitive and complex employment issues and is responsible for identifying and mitigating cultural, legal and reputational risks.

    In this capacity, this position works with associations, leadership, and HR colleagues to proactively prevent issues, exercise creative problem-solving to resolve issues and manage various complex projects including collective bargaining.

    This position acts as a resource to senior leadership on complex human resource matters relating to the following employee types:

    Administrative Professional Officers (APO), Trust/Research Academic Staff (TRAS), Temporary Librarian, Administrative Professional Officers (TLAPO), Management And Professional Staff (MAPS) and Non-Academic Staff Association (NASA) Support Staff and Excluded Support Staff.


    May lead negotiations for the non-academic bargaining table or provide support as second chair to University appointed negotiators, which may include: research and development of bargaining proposals, bargaining planning, communications, essential services negotiation, implementation of post-bargaining activities and rollouts.

    Develop and maintain policies and operating standards to enable effective and consistent Employee and Labour Relations practices across the institution (in collaboration and agreement with Faculty Relations).

    Develop relevant labour relations training for the Employee and Labour Relations and Human Resource Partner teams in collaboration with Faculty Relations.

    Foster the development of management practices that focus on continuous improvement in the delivery of labour resources to the university community.

    A University degree in Law, Labour Relations, Human Resources, or a related field.
    A minimum of 10 years of progressively responsible labour relations experience, including experience in a management/leadership role.
    Demonstrated experience managing grievance procedures and managing settlements.
    Autonomous, self-starter with an ability to manage competing demands in a fast-paced environment and to meet deadlines.
    We encourage women; persons with disabilities;


  • RMC Group of Companies Edmonton, Canada

    RMC Group of Companies · Quality Control - Technical Services · RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada's largest independent concrete ...


  • RMC Group of Companies Edmonton, Canada

    RMC Group of Companies · Quality Control - Technical Services · RMC Group of Companies is family owned and has been supplying concrete and related services since 1994. RMC Group of Companies is locally owned and operated and is one of Western Canada's largest independent concrete ...


  • Long View Systems Edmonton, Canada

    **Long View. A career that helps you get more out of life.** · *** · A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our ...


  • Robin Hood Association Sherwood Park, Canada

    **Service Quality Specialist** · **Monday - Friday, 11:00am - 7:00pm (Flex)** · **Anticipated start date: December 18, 2023** · The Robin Hood Association is a non-profit organization that supports people with disabilities to "Live, Work and Play". It is now one of the largest no ...


  • Forsite Consultants Ltd Edmonton, AB, Canada

    Forsite is actively looking for a Forestry Supervisor based out of our Edmonton, AB office . · With 11 locations throughout Canada, Forsite Consultants Ltd. is a leading provider of integrated forest land development and management services. Our staff are industry leaders in for ...


  • University of Alberta Edmonton, AB, Canada

    Position Type Full Time Description · This position is excluded from the bargaining unit. · In accordance with the Handbook of Employment for Management and Professional Staff (Excluded) , this full-time continuing position offers a comprehensive benefits package that can be vi ...


  • Axis Communications Edmonton, AB, Canada Full time

    Customer Service Representative page is loaded Customer Service Representative · Apply locations CA - Edmonton (Canplas) - Office time type Full time posted on Posted 23 Days Ago job requisition id R-42104 Canplas Industries is a North American business unit located in Canada. O ...


  • Rentokil Pest Control South Africa Edmonton, AB, Canada Full time

    opt-Department __ Customer Service · __opt-Job Type__ Full-time · __Are you passionate about customer service? We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, ...


  • Rentokil Initial plc Edmonton, AB, Canada Full time

    Customer Service Representative · Are you passionate about customer service? We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely p ...


  • Vantix Systems Inc Edmonton, Canada Contract

    Our client is seeking 3 QA Automation Developers to work on service innovation, program review and digital transformation projects. Resources will be responsible for overseeing the quality in delivery of digital services. Duties include the creation of test plans, test cases, and ...


  • Government of Alberta Edmonton, Canada

    **Job Information**: · Job Requisition ID: 44101 · Ministry: Culture · Location: Edmonton · Full or Part-Time: Full Time / À temps plein · Hours of Work: 36.25 hours per week · Regular/Temporary: Temporary / Poste temporaire · Scope: Open Competition / Concours public · Closing D ...


  • Guillevin International Edmonton, Canada

    Opérateur d'affûtage · Statut: · Régulier, Temps plein · Emplacement: · Edmonton, Alberta · Description du poste · Gir Del Hydraulic Services is the largest Mobile Hydraulic Service facility in Western Canada, boasting a 38,500 sq ft location. Gir Del is well known for our high q ...

  • Guillevin International

    Service Coordinator

    1 week ago


    Guillevin International Edmonton, Canada

    Service Coordinator · Statut: · Régulier, Temps plein · Emplacement: · Edmonton, Alberta · Description du poste · MAIN RESPONSIBIILITIES: · - Support and assist Service Supervisor with department resources, including manpower, equipment, tools, and vehicles;- Support Service Supe ...


  • Guillevin International Edmonton, Canada

    Service Coordinator - Gir Del · Statut: · Régulier, Temps plein · Emplacement: · Edmonton, Alberta · Description du poste · The Guillevin GIR DEL Business Centre is the largest full service mobile hydraulic facility in Western Canada. The Centre provides the highest level of know ...

  • Guillevin International

    Service Writer

    4 days ago


    Guillevin International Edmonton, Canada

    Service Writer / Coordinator - Gir Del · Statut: · Régulier, Temps plein · Emplacement: · Edmonton, Alberta · Description du poste · Duties and responsibilities include: · - Support and assist Cylinder Division Manager · - Support Cylinder Division Manager with coordination of al ...


  • Guillevin International Edmonton, Canada

    Cylindrical Hone Operator - Gir Del · Statut: · Régulier, Temps plein · Emplacement: · Edmonton, Alberta · Description du poste · Gir Del Hydraulic Services is the largest Mobile Hydraulic Service facility in Western Canada, boasting a 38,500 sq ft location. Gir Del is well known ...


  • Intact Edmonton, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...


  • Government of Alberta Edmonton, Canada

    **Job Information** · Job Requisition ID: 54902 · Ministry: Education · Location: Edmonton · Full or Part-Time: Full Time · Hours of Work: 36.25 hours per week · Permanent/Temporary: Permanent · Scope: Open Competition · Closing Date: March 27, 2024 · Classification: Program Serv ...


  • Intact Edmonton, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...


  • Intact Edmonton, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...