- Conduct face-to-face marketing for Bottle Pick-Up Service in specific residential areas.
- Deliver precise information about Bottle Pick-Up Service and other related services.
- Lead and foster a cooperative team environment by supervising customer service agents. Coordinate team meetings alongside the Social Enterprise Manager.
- Manage logistical aspects such as daily neighborhood assignments and supplies, while prioritizing safety protocols for team members. Meet assigned performance targets and perform other administrative duties as required.
- Holds a minimum of a high school diploma or GED in a related field and possesses work experience in a similar role.
- Demonstrates customer service experience in a supervisory capacity
- Capable of walking and climbing stairs during shifts.
- Exhibits outstanding organizational and communication skills, both written and verbal, with strong interpersonal abilities
- Upholds a high standard of professionalism aligned with Vecova's values.
- Maintain a positive working relationship with all Vecova team members
- Represent Vecova in a professional manner
- Demonstrate a high level of initiative and enthusiasm
- Maintain confidentiality at all times
- Demonstrate a high level of administrative and IT capacity.
- Be between 15 and 30 years of age at the start of the employment.
- Be a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment.
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation.
- Vecova is committed to diversity, equity, inclusion and accessibility for everyone.
- We welcome this journey of continual learning with our dedicated employees and community.
- We strive to operate with an open mind and seek the contributions of people with diverse backgrounds.
- We believe this only strengthens our workplace culture and ability to advance our mission.
- We work to inspire and inform the community to be inclusive - from our daily work supporting individuals in the community and living environments to our social enterprise and employment programs.
- 8 hour shift
- Monday to Friday
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Customer Service Supervisor - Calgary, AB, Canada - Vecova
Description
Here at Vecova, we are passionate about inclusion and believe we can improve the lives of all members of our community. We are a dynamic leader in the disability sector providing programs, services, and enterprises designed to meet the needs of persons of all abilities through housing, employment, and wellness services. We are a team of talented individuals, big-thinkers, and collaborators, who embrace our values and guiding principles to drive our mission and vision forward.
"We are creating a workplace culture of inclusion and belonging where all team members feel heard and valued. We are a diverse group of individuals working towards a common and noble goal of inclusion for everyone." – Kelly Holmes-Binns, Chief Executive Officer - Vecova
THE OPPORTUNITY – Customer Service Supervisor (Canada Summer Job)
WHAT YOU WILL DO
WHAT YOU BRING
We are looking to engage team members with diverse skills, experiences, and interests. These are some of the competencies and credentials we are looking for:
WHY WORK AT VECOVA?
No two days will be the same You'll have the opportunity to embark on a gratifying career with an organization that puts people first. We offer competitive compensation, a great benefits program, onsite fitness programs, flexible work schedules, and generous paid time off to spend time with family, pursue adventure, or take time for interests outside of work.
Vecova is committed to life-long learning and ongoing training is part of who we are. We have comprehensive training programs, and we offer learning opportunities to expand your knowledge and skills, stay current in your field, and continue to learn as your career progresses.
When you work at Vecova you belong. Join Us
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Join us in building a future for people with all abilities where everyone is valued, belongs, and thrives.
Vecova celebrates diversity and is proud and committed to being an equal-opportunity employer. We recruit, employ, train, compensate, and promote regardless of Race, Religious beliefs, Color, Gender, Gender identity, Gender expression, Physical disability, Mental disability, Age, Ancestry, Place of origin, Marital status, Source of income, Family status and Sexual orientation (Alberta Human Rights Commission). At Vecova, we actively seek candidates from diverse backgrounds and are committed to an inclusive environment free of discrimination and harassment.
We provide support in our recruitment process to candidates with disabilities; including accommodation, that considers candidates' accessibility needs. Please connect, in confidence, with our Human Resources Team at if you require accommodation within the recruitment process.
We greatly appreciate applications from all interested candidates; however, only those selected for an interview will be contacted. All candidates applying for positions must be authorized to work in Canada without employer support.
This Position will remain open until a suitable candidate is found.
Job Types: Full-time, Fixed term contract, Seasonal
Schedule:
Work Location: In person
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