- Prepare and execute installation instructions, guides, videos, and other tools for use in the field.
- Train customers and sales personnel on proper installation techniques.
- Develop product training methodology for classroom and field installation training.
- Train installation crews on proper installation techniques.
- Serve as the technical subject matter expert for product knowledge, building code and installation questions and inquiries.
- Manage day-to-day issues and work with sales to ensure solutions are achieved.
- Analyze and provide feedback concerning product development and pricing.
- Approximately 75% travel required.
- Perform other duties as assigned.
- Five (5) to Seven (7) years of experience of teaching product installation techniques in a manufacturing or construction environment
- Previous experience in selling or installing siding, trim and decking products preferred.
- Possess demonstrated experience with presenting technical information to internal departments and external contacts both in written and verbal form.
- Possess strong organizational and project management skills with the ability to simultaneously manage multiple project assignments.
- Candidate must be able to plan, schedule and prioritize their time.
- Demonstrated ability to set and achieve high level goals with minimal supervision.
- Possess strong written and verbal communication skills.
- Must have the ability to develop and execute written test plans, collect, and analyze data, and prepare concise reports summarizing the findings of work.
- Must have the ability to prepare and deliver oral and visual presentations.
- Ability to effectively communicate technical concepts to employees, supervisors, sales, customers, etc.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Bachelor's degree in construction management or related field preferred
- Must be fluent in both English and French
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Bilingual Installation Training Specialist - Atlantic Canada - Waterford Executive
Description
On behalf of our client, we are actively looking for a Bilingual Installation Training Specialist. This role will be servicing Quebec and Atlantic Canada. The successful candidate must be willing to travel approximately 75% of the time between provinces. This is a great opportunity to join a winning team in a multinational corporation
SUMMARY
The Bilingual Installation Training Specialist will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions received from external contacts and internal departments. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our premium products. The region includes Quebec and Eastern Canada.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
