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    business analyst et testing - Vancouver, BC, Canada - EY

    EY
    EY background
    Description

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

    And we're counting on your unique voice and perspective to help EY become even better, too.

    We're looking for a ServiceNow Business Analyst (Senior) in the Integrated Risk Management (IRM) or Security Operations (SecOps) space, who is experienced at working with a wide range of client stakeholders in software application development space.

    They have demonstrable experience in ServiceNow implementation and process improvement initiatives.

    Being an adaptable, resilient self-starter who is able to remain laser-focused on high-quality deliverables will set you up for success.

    Familiarity with ServiceNow platform is essential to be successful in this role.
    And we're counting on your unique voice and perspective to help EY become even better, too.

    Analyze and understand client's Risk management and Security Operations processes while identifying areas where ServiceNow's IRM and SecOps solutions can be leveraged for process improvement.

    Create high quality detailed stories that reflect and translate the business needs into technical details for the development team
    Work as a liaison between EY development teams and client stakeholders to ensure clear and transparent communication and understanding throughout the project lifecycle
    Create thorough documentation e.g. job aids, training material, test scripts, etc., to aid the implementation and continuous utilization of solution
    Assist the EY development team in Unit testing
    Stay updated with the latest releases, features, and functionalities of ServiceNow's IRM and SecOps solutions
    3-5 years of experience as a Business Analyst, management of requirements and delivery of projects with ServiceNow.
    ~ Experience in implementing ServiceNow projects
    ~ Experience with ServiceNow Integrated Risk Management and Security Operations modules

    ServiceNow Certified System Administrator
    ServiceNow Certified Implementation Specialist in Risk & Compliance, Third Party Risk Management, Security Incident Response or Vulnerability Response
    Proficiency in business requirements gathering, analysis, process modeling, and documentation.
    Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity.
    Ability to mentor novice staff and drive quality, value and best practices.
    Bilingual - English and French is a plus

    We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.

    In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future.

    Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

    Diversity and Inclusion at EY
    Diversity and inclusiveness are at the heart of who we are and how we work.

    We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.

    We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives , and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.

    Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us.
    EY | Building a better working world

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY | Building a better working world

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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