- Demonstrate in-depth knowledge of Microsoft's 365 products, applications, and services which all fall within the Technology Solutions team's portfolio.
- Maintain up-to-date expertise in the application(s) and lead team(s) in translating product needs into enhancements and/or fixes for the supported application(s).
- Monitor applications and their components across dimensions such as end-user experience, application interfaces, and performance.
- Support continuous improvement initiatives through advisory and consultative support while proactively sharing new leading practices and recommending enhancements as needed.
- Identify opportunities to automate processes, or otherwise innovate on business operations using application features.
- Identify and communicate application risks and improvements in support of effective issue prevention and risk mitigation.
- Participate in each phase of the development life cycle including design, build, testing, and deployment.
- Design the applications to ensure both the business and architectural needs are met including adhering to standards, patterns, and reference models.
- Evaluate and balance the requirements/needs of multiple departments and teams in identifying the technical solution that will best meet the identified needs.
- Keep appropriate team members and other teams updated on product backlog status, incidents, and projects, as appropriate.
- Serve as the liaison between vendors, users, and product/project teams as needed.
- Undergraduate degree in Computer Science, or college diploma in related IT area.
- 5+ years experience in application support, enhancements, and delivery.
- Strong technical knowledge and aptitude with the Microsoft 365 suite.
- Experience working with service providers and vendor management.
- Retail industry experience is preferred.
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Senior Application System Analyst - Stellarton, Canada - Corporate Office Careers
Description
Postal Code:
B0K 1S0Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team We currently have a full-time opportunity for a Senior Application System Analyst. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON; Calgary, AB.
Here's where you'll be focusing:
As a Senior Application System Analyst with Sobeys, you will:
Support Microsoft 365
Project/Enhancements management
#LI-Hybrid
What you have to offer:
Your experience and resume will show us: