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    PowerBI Support Engineer-Bilingual - Calgary, Canada - Larsen & Toubro Infotech Ltd

    Larsen & Toubro Infotech Ltd
    Larsen & Toubro Infotech Ltd Calgary, Canada

    2 weeks ago

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    Description

    PowerBI Support Engineer-Bilingual

    Job Req Id:

    About Us:

    Job Title:

    Power BI Support Engineer

    Work Location

    Calgary, Canada

    Job Description

    Specs:

    The support engineer is responsible for support delivery, providing technical support to Power BI customers by resolving escalated, complex technical customer issues on the Power BI Platform and delivering Power BI Technical Support against CPE (Customer-premises equipment) and workflow efficiency targets To identify required tools, cloud access, training, processes or capabilities to assess customer issues.

    Keep escalations to PG operations below 10% of the volume.

    The Support Engineer will need to closely collaborate with PG engineering and operations, and other engineers

    Skills

  • SQL Developer with 1+ years of experience with good knowledge on any BI reporting tools (Preferred skill is Power BI)
  • Strong ability to communicate clearly and professionally with end customers.
  • Strong ability to troubleshoot complex issues in an often-ambiguous environment.
  • Strong ability to analyze, interpret, and communicate technical errors and solutions.
  • Experience in any Technical support role is preferred.

    • This track will be in 24X7 & flexible shift modelAbout US:

    .

    About US:

    Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada ("LTIMC"):

    Benefits and Perks:

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Health Care Spending Account
  • Short Term and Long-Term Disability Coverage
  • Life Insurance
  • Annual vacation and other Paid Leaves
  • Maternity Leave Top Up Pay

    • The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

    Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

    LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

    Safe return to office:

    In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

    Min Salary: $50,000 Max Salary: $55,000

    Job Segment: Database, SQL, Telecom, Telecommunications, Technical Support, Technology

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