- Work Environment - Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café.
- Hybrid Work Model – Allows for a blend of in-office and work-from-home days.
- Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance.
- Flexible Benefits Plan – Including medical and dental benefits that are both in effect from day one.
- Paid Vacation – Plus an annual option to purchase additional vacation, too.
- Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program.
- Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program.
- Problem solve and troubleshoot moderate to complex hardware and/or software issues in a timely manner.
- Collaborate with stakeholders at any level to identify incident requirements, understand issues, review possible solutions and present recommendation.
- Support the development of project plans to gather requirements and creating broad scopes Participate in projects to implement new solutions or enhancements.
- Evaluate the approach to deal with issues, either undertaking to resolve themselves or by escalating issues with other IT team members and vendors.
- Mentor other Solutions Analysts and junior team members
- Adhere to all service management best practices on an individual level.
- Creation and ongoing maintenance of moderate to complex support documentation as required.
- Monitor, analyze, and troubleshoot software applications for potential issues and keep them running reliably.
- Support application patches, upgrades, and installation when required.
- Communicate the value of a process centric approach to solving problems and taking advantage of opportunities.
- Work closely with business subject matter experts to understand challenges faced that could have a portion of the solution based on technology.
- Ability to multi-task and shift priorities as required.
- Able to set priorities based on business and stakeholder requirement.
- Demonstrated interpersonal communication skills.
- Aptitude to embrace ongoing change in technology.
- Sense of urgency in completing tasks as assigned.
- Comfortable working with senior leadership as stakeholders.
- Ability to bring existing skills and experience to improve any business problem.
- The ability to be prepared and ask intelligent and compelling questions when in any meeting.
- Comfortable working in a team environment and able to take responsibility individually.
- Prior experience overseeing and understanding a variety of technologies.
- A proven ability to take the initiative to kick work off and see work through to completion.
- An understanding of why processes that are fit-for-purpose improve the outcome and are worth the effort to follow.
- Education: College diploma in related field
- Experience: 3-5 Years in an application support role
- Proven troubleshooting skills
-
IT Solutions Analyst
Found in: Talent CA C2 - 2 days ago
09 Irving Oil Limited Saint John, Canada Full timeThe IT Solutions Analyst III ensures that IT solutions are consistently implemented and fully supported for our business stakeholders. These solutions are designed to be reliable and meet business requirements. This role is responsible for understanding business requirements, pre ...
-
IT Solutions Analyst
Found in: beBee S2 CA - 3 weeks ago
Irving Oil Saint John, Canada Full timeThe IT Solutions Analyst III ensures that IT solutions are consistently implemented and fully supported for our business stakeholders. These solutions are designed to be reliable and meet business requirements. This role is responsible for understanding business requirements, pre ...
-
Senior IT Solutions Analyst
Found in: Talent CA C2 - 22 minutes ago
09 Irving Oil Limited Saint John, Canada Full timeThe Senior IT Solutions Analyst ensures that IT solutions are consistently implemented and fully supported for our business stakeholders. These solutions are designed to be reliable and meet business requirements. This role is responsible for understanding business requirements, ...
-
Senior IT Solutions Analyst
Found in: beBee S2 CA - 3 weeks ago
Irving Oil Saint John, Canada Full timeThe Senior IT Solutions Analyst ensures that IT solutions are consistently implemented and fully supported for our business stakeholders. These solutions are designed to be reliable and meet business requirements. This role is responsible for understanding business requirements, ...
-
Business Analyst Coordinator
Found in: beBee Professionals CA - 5 days ago
beBee Professionals St. John's, Canada Business Analysts FreelancebeBee Professionals is seeking a Business Analyst Coordinator to join our team in St. John's. The successful candidate will be responsible for providing analysis and support to the business operations team. · The ideal candidate should have a Bachelor's degree in Business Adminis ...
-
Business Systems Analyst
Found in: Appcast CA C2 A - 1 day ago
TV2 Consulting Saint John, CanadaBusiness Systems Analyst (BSA) with a strong background in the Scaled Agile Framework (SAFe). The ideal candidate will excel in collaborating with cross-functional agile teams, defining requirements, and prioritizing features. Adept at bridging the gap between business needs and ...
-
Test Analyst
Found in: Appcast CA C2 A - 1 day ago
TV2 Consulting Saint John, CanadaJob Duties/Accountabilities: · Work onsite in Saint John, Canada up to 3 days a week collaborating with the team · Design and develop test automation scripts. · Use test automation guidelines · Research issues in software through testing · Collaborate with QA Analysts and Soft ...
-
Project Controls Specialist
Found in: YadaJobs CA C2 - 3 weeks ago
Irving Oil Saint John, Canada Full timeAs a Project Controls Specialist you will work with cross-functional teams by ensuring proper cost structures, procedures, and controls are in place for each project so we can deliver safely, on time, and within budget for the numerous capital projects, as well as annual Turnarou ...
-
HR Systems Analyst
Found in: Talent CA C2 - 3 days ago
09 Irving Oil Limited Saint John, Canada Full timeThe HR Systems Analyst supports the design and development of the HR System - Workday. Responsible for moderate to complex HR process improvements, system configuration, and testing within all modules of the HR System. This role requires excellent communication with stakeholders ...
-
Business Intelligence Specialist
Found in: Talent CA C2 - 1 day ago
J.D. Irving, Limited Saint John, CanadaBUSINESS INTELLIGENCE SPECIALIST · The Construction and Equipment Division, a part of the Irving, Limited's group of companies, is a key player in the North American construction industry. With five operating units within the division, the group provides heavy equipment and cran ...
-
Finance Analyst
Found in: Talent CA C2 - 1 day ago
J.D. Irving, Limited Saint John, CanadaFINANCE ANALYST · The Construction and Equipment Division, a part of the Irving, Limited's group of companies, is a key player in the North American construction industry. With five operating units within the division, the group provides heavy equipment and crane services, civil ...
-
senior business analyst, analytics
Found in: Talent CA C2 - 5 days ago
Personnel Search Ltd Saint John, CanadaIf you are motivated by connecting with others and leading change this is an opportunity to spread your wings in a new, diverse, and critical position within a fast-paced environment. Our client, a large well-established and respected group of companies is looking for a Senior Bu ...
-
user support technician
Found in: Talent CA 2 C2 - 1 day ago
CYBERATICS VENTURES LTD Saint John, CanadaEducation: College/CEGEP · Experience: 1 year to less than 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in respons ...
-
user support technician
Found in: Talent CA 2 C2 - 1 day ago
CYBERATICS VENTURES LTD Saint John, CanadaEducation: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...
-
user support technician
Found in: Talent CA 2 C2 - 3 days ago
CELLROX Saint John, CanadaEducation: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice ...
-
user support technician
Found in: Talent CA 2 C2 - 4 days ago
CELLROX Saint John, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and trainin ...
-
Business Analyst
Found in: Talent CA C2 - 23 minutes ago
J.D. Irving, Limited Saint John, CanadaBusiness Analyst · Location: Saint John, NB · Are you curious about how technology and processes drive business and innovation?You don't need to have a technical background to grow into the IT world.If you are motivated by connecting with others and leading change this is an ...
-
Service Desk Analyst
Found in: Talent CA C2 - 4 days ago
Buchanan Technologies Saint John, Canada Permanent Full timeService Desk Analyst · Remote · Description · The IT Service Desk Analyst II provides moderate to complex technical support and exceptional customer service to all employees. They are the single point of contact for all issues and requests and interact with employees in various ...
-
technical support specialist – information technology
Found in: Talent CA 2 C2 - 1 day ago
PS DEFENSE CORPORATION St. John's, CanadaWork Term: Permanent · Work Language: English · Hours: 35 to 40 hours per week · Education: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · or equivalent experience · Tasks · Respond to users experiencing difficulties with computer · Con ...
-
technical support specialist – information technology
Found in: Talent CA 2 C2 - 1 day ago
PS DEFENSE CORPORATION St. John's, CanadaDurée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 35 to 40 hours per week · Education: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Tasks · Respond to users experiencing difficulties with co ...
IT Solutions Analyst - Saint John, Canada - 09 Irving Oil Limited
Description
The IT Solutions Analyst ensures that IT solutions are consistently implemented and fully supported for our business stakeholders. These solutions are designed to be reliable and meet business requirements. This role is responsible for identifying business requirements, understanding issues, presenting possible solutions and participating in projects to implement them. This role requires excellent communication with stakeholders and our vendors to ensure alignment, resolve issues, optimize existing solutions, or scoping future enhancements. This role also works with and mentors junior Solution Analysts as they develop their skills and experience.
What We Offer:
Your Responsibilities
Your Skills :
Your Experience:
.
#LI_Hybrid
Job Requirements - Work Experience
Information TechnologyJob Requirements - Education
Diploma / Certification: Information Technology