- Identifies and clarifies residents' needs and desires, answers questions, gives directions and instructions.
- Ability to remain calm under pressure and act quickly.
- Manages and screens messages.
- Schedules access for authorized vendors to provide services within units.
- Maintains guest privacy and organization reputation by keeping information confidential.
- Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Ensures all safety and access control procedures and maintains a safe work environment.
- Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
- Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client's assets.
- Enforce client's rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
- Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client's property.
- Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
- Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
- Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.
- Must possess a valid Ontario Security License
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
- Must be able to lift 50 lbs.
- Must be able to sit for extended periods of time
- Must be able to stand for extended periods of time
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business
-
Front Desk Concierge
6 days ago
Condor Security Toronto, CanadaBe part of a winning team At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. · **Condor Security is hiring for a Front Desk Concierge for a luxury condo i ...
-
Front Desk Concierge
3 days ago
FirstService Residential Toronto, CanadaAs a Security Concierge, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. · ...
-
Front Desk Concierge
3 days ago
FirstService Residential Toronto, Canada Part timeAs a Security Concierge, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. · ...
-
Security Front Desk Concierge Position
1 day ago
Securiguard Toronto, CanadaSecuriguard believes that every person deserves a safe environment to live, visit, and work. Our company was founded on the principle of keeping people, the environment, and assets safe, and we have been delivering on that promise ever since. · We are accepting resumes for the po ...
-
Front Desk Concierge
6 days ago
Condor Security Oakville, CanadaBe part of a winning team At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. · **Condor Security is hiring for a Front Desk Concierge for a luxury condo i ...
-
eXpert Care Desk, Concierge
11 hours ago
eXp Realty Inc Toronto, Canada OTHEReXpert Care Desk, Concierge (Bilingual English/French) - Canada - (REMOTE) Business Operations Remote , Montreal,QuébecLondon,OntarioMississauga,OntarioToronto,OntarioBarrie,OntarioHamilton,OntarioOttawa,OntarioGatineau,CanadaQuébec City,CanadaLaval,QuébecSt Laurent,Quebec We are ...
-
Guest Service Manager
1 day ago
Omni Hotels & Resorts Toronto, CanadaOverview / vue générale: · **King Edward Hotel** · With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is ju ...
-
Part-time Concierge
3 days ago
York University Toronto, Canada Part time**Purpose**: · Under the direction of the Concierge and Facilities Coordinator, this position will provide a high level of customer service at the main Schulich School of Business and McEwen Concierge Desks to students, staff, guests and visitors, other members of the York commun ...
-
Lead Concierge
12 hours ago
SoHo Hotel & Residences Toronto, CanadaThe SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. · **As the Lead Concierge, your duties include**: ...
-
Lead Concierge
2 days ago
SoHo Hotel & Residences Toronto, CanadaThe SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. · As the Lead Concierge, your duties include: · - ...
-
Concierge
3 days ago
The Sutton Place Hotels Toronto, CanadaProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experi ...
-
Concierge
6 days ago
Air Canada Toronto, Canada**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · The position is locat ...
-
Front Desk/guest Services Associate
2 days ago
CEM Resorts Toronto, Canada Full timeWe are seeking a friendly, organized, and customer-service-oriented Front Desk/Guest Services Associate to join our team at the resort. The Front Desk/Guest Services Associate will be the face of the resort and play a crucial role in ensuring our guests have a memorable and enjoy ...
-
Weekend Concierge
5 days ago
Shiplake Properties Toronto, CanadaWho are we? · We are a third-generation family-owned real estate development firm, working in purpose-built apartment rentals in the city of Toronto. · We are currently looking to hire a Part-Time Weekend Concierge who would be the first person residents, guests, trades and prosp ...
-
Hotel Concierge
4 days ago
Urban Inc Toronto, CanadaConcierge & Tour Sales (Downtown Toronto) · We are looking for friendly, enthusiastic and sales oriented staff for concierge tour desks in a variety of hotels in downtown Toronto. As a representative for both the hotel where you are located and the tour desk operator by whom you ...
-
Assistant Rooms Operations Manager
6 days ago
Marriott International Toronto, Canada**Additional Information** Housekeeping 18 Month Mat Leave Contract · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP · **Schedule** Full-Time · **Lo ...
-
Assistant Manager, Operations
1 day ago
Marriott International, Inc Toronto, Canada**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Entry l ...
-
Assistant Guest Services Manager
2 days ago
Hotel Le Germain Maple Leaf Square Toronto, Canada**JOB SUMMARY** · The Assistant Guest Service Manager (AGSM), under the direction of the Guest Services Manager (GSM) is responsible for assisting with the contribution to the delivery of the highest level of guest service and ensuring that standards are maintained for all positi ...
-
Guest Services Attendant
5 days ago
Mastercraft Starwood Toronto, Canada**Guest Services Attendant (Valet, Bell & Door Person)** · The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is a fully renovated luxury Hotel located in Toronto's Entertainment District. We offer our guests an unprecedented Hotel experience along with the be ...
-
Hotel Concierge
5 days ago
Bisha Hotel Toronto Toronto, CanadaRising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, ...
Front Desk Concierge - Toronto, Canada - FirstService Residential
Description
As a Security Concierge, you'll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.
Shift Schedule: Monday to Friday, 3:00pm to 11:00pm
Site Location: East York, ON
Compensation: $ 16.70/ hour
Your Responsibilities :
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Skills & Qualifications:
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
About Us
FirstService Residential is North America's foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.
Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates' professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.
Embark in a fulfilling career in property management with FirstService today.