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    Systems Applications Engineer - Vancouver, Canada - Lumotive

    Lumotive
    Default job background
    Full time
    Description

    Job Description

    · Provide pre-and post-sale product consulting, technical support, and service to key customers, key distributors, and sales personnel on all Lumotive products - on-site, via phone, web-meeting, and email as appropriate

    · Assist with pre-sales proof of concepts by remotely configuring, supporting, and testing the LiDAR product at customer sites

    · Partner with engineers at the customer site to better understand their pain points and needs. Establish Lumotive's product as a solution that solves the customer's challenges.

    · Lead technical post-sales duties including implementing, configuring, and mounting the sensor at the customer site. Provide long term onsite support and troubleshooting to ensure customer satisfaction.

    · Provide technical product and solution training to customers and distributors

    · Maintain technical documents and documentation on Lumotive's products

    · Participate in all product, procedural, and sales trainings hosted by Lumotive's engineering teams to ensure up to date knowledge on new product features and enhancements

    · Gather and document detailed solution requirements and communicate customer feedback to internal engineering teams

    · Maintain a detailed and expert knowledge of relevant standards, technologies, and specifications

    · Required to travel domestically and globally up to 25%

    Qualifications

    · BS / MS in Electrical Engineering, Computer Engineering, Mechanical Engineering or equivalent experience

    · Experience with CAD software (i.e.: Solidworks) and programming (Python) desired

    · Experience with LiDAR sensors, computer vision, or sensor fusion

    · Experience with HW/SW troubleshooting

    · Ability to work in a multi-disciplinary and multi-cultural team setting

    · Experience preparing and presenting technical reports and presentations

    · Able to organize design reviews and lead technical discussions with internal and external partners.

    Additional Information

    Pay range estimate $75,000 to $100,000 + Bonus + Equity depending on experience.

    Benefits

  • Health Insurance
  • Dental
  • Vision
  • Vacation/Sick leave
  • Statutory Holidays (per British Columbia ESA -11)
  • Company paid BenefitsLife Insurance up to $50,000Long Term Disability Short Term Disability


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