Dispatch Supervisor - Caledon, Canada - AGI Transport Inc
1 week ago
Description
Responsibilities:
- Supervise the dispatch team.
- Ensure that all customer orders are processed in a timely manner.
- Monitor the performance of the dispatch team and take corrective action when necessary.
- Provide guidance and training to new and existing staff members.
- Maintain records of customer orders and ensure accuracy.
- Develop and implement strategies to improve customer service and efficiency.
- Manage customer complaints and inquiries in a professional manner.
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- dispatching: 3 years (preferred)
Work Location:
In person
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