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    Regional Director of Operations - Montreal, Canada - ML6 Search + Talent Advisory

    ML6 Search + Talent Advisory
    ML6 Search + Talent Advisory Montreal, Canada

    2 weeks ago

    Default job background
    permanent Tourism / Travel / Hospitality
    Description

    The Opportunity:


    ML6 is pleased to be partnering with our client who is in need of a Regional Director of Operations for their 4 locations based in Montreal Our client is within the hospitality industry and has the need for a dynamic manager to assist in the further growth and development of their restaurants and brand in the region.

    This position is a permanent opportunity with hybrid flexibility and does require some travelling to Ontario.


    What You'll Be Doing:

    • Drive all operational standards through all restaurants, through training, clear and timely direction and
    clear accountabilities across 4 locations typically.


    • With resources, develop standards that work within the restaurants.
    • Improve service through a combined effort of procedures (service package accountability).
    • Ensure quality food by executing the established kitchen, and kitchen management, systems.
    • Guide management team towards an environment that is Guest - focused.
    • Maintain low levels of management turnover.
    • Utilize time in each restaurant to observe, listen, and provide insight for the management teams.
    • Be the liaison between the restaurants and the Support Centre to ensure effective communication and
    education.


    • Coach and develop GMs using a Development Plan and the Competency Model.
    • Develop personnel from within the organization for all levels of management.
    • Create a strategic plan to ensure proper bench strength for all positions in the region.
    • Provide, to the Vice President, all necessary weekly, monthly, and quarterly reporting systems that
    measure each component of the P & L.

    What You Need To Be Successful:

    • 3- 5 years' experience in a strong multi-unit leadership role within hospitality, restaurant or retail
    environment is a must


    • Post-secondary education in business or hospitality management
    • Excellent people skills, including talent identification and development
    • Ability and desire to develop and implement operational standards
    • Strong financial acumen
    • Strong coaching, teaching, influencing skills
    • Proven ability to inspire people to perform their best and deliver company goals
    • Ability to travel, with reliable transportation and a valid driver's license
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