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Consumer Services Representative
1 day ago
VF Corporation Quebec City, CanadaJob Ad · **Consumer Services Representative**: Become the Newest Member of the VF Family · **How You Will Make a Difference**: · Greet customers with a professional and positive tone, while building rapport. · Establish customer needs by asking open ended questions, active listen ...
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Customer Service Representative
1 week ago
Duo Display Canada Québec, CanadaConseiller du service à la clientèle - Environnement de travail multiculturel et dynamique. · Duo Display est un leader mondial en stand d'exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que ...
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Customer Service Representative
1 day ago
Couche-Tard Québec, Canada31 Boulevard York Est, Gaspé, Quebec G4X 2K9 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) · Salaire de jour : $16.45 (prime de 1$ incluse) · Salaire de nuit: $16.45 (Prime de nuit de 3$ + prime de rétention 1$ incluse) · **Po ...
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Customer Service Representative
2 days ago
Couche-Tard Québec, Canada2035 Boul Guillaume-Couture, Lévis, Quebec G6W 2S5 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) · Salaire de jour : $16.45 (prime incluse**) · Salaire de nuit: $16.45 (Prime incluse**) · **Pourquoi tu devrais choisir un emplo ...
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Customer Service Representative
1 week ago
Palma Verrerie / Glassware Québec, CanadaNous recherchons un/e représentant/e du service à la clientèle pour rejoindre notre équipe. Vous serez responsable de fournir un service client exceptionnel et de promouvoir nos produits et services. · Résumé du poste: · En tant que rep. de service à la clientèle, vous serez char ...
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Customer Service Representative I
2 days ago
IAA, Inc. Quebec City, CanadaIAA, Inc. est à la recherche d'un représentant ou d'une représentante du Service à la clientèle souhaitant se joindre à son équipe à de Quebec City, QC. · IAA, Inc. est l'enchère en direct et en ligne de véhicules récupérés la plus importante au Canada avec des succursales d'ench ...
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iQor Québec, Canada**Résumé** · Semaine de travail : Temps plein, 40 heures par semaine. Flexibilité requise · Horaire de travail : du lundi au vendredi - Quart de jour · **Vos fonctions comprendront**: · - Répondre aux appels entrants et sortants et accueillir les clients avec énergie et enthousia ...
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Lead Customer Service Representative
2 days ago
Couche-Tard Québec, Canada2035 Boul Guillaume-Couture, Lévis, Quebec G6W 2S5 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités. )**: · Salaire de jour : $17.25 (prime incluse**) · **Pourquoi tu devrais choisir un emploi chez Couche-Tard**: · - Ambiance amica ...
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NeoCafe Marques International Brands Inc Québec, CanadaVous êtes passionnée par le service client et désirez avoir un impact direct sur le succès d'une compagnie? Ce poste est possiblement pour vous Le/la représentant/e du service à la clientèle assurera la coordination de l'ensemble des activités du service à la clientèle de l'entre ...
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Bilingual Customer Service Representative Ii
2 days ago
Moneris Solutions Quebec City, CanadaNous réinventons le commerce et nous jouons un rôle important dans l'avenir de la technologie financière (FinTech). Pour ce faire, nous encourageons nos équipes à repenser ce qui est possible, en leur fournissant les bons outils et les bonnes ressources ainsi qu'en les appuyant à ...
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Service Representative
1 day ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · Position Summary: · Major Duties and Responsibilities: · The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee ...
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Customer Service Representative
1 week ago
Couche-Tard Charny, Canada8025 Avenue Des Églises, Charny, Quebec G6X 1X6 · **Horaire**: Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.) · Salaire de jour : $16.45 (prime de 1$ incluse) · Salaire de nuit: $16.45 (Prime de nuit de 3$ + prime de rétention 1$ incluse) · * ...
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Service Representative
4 days ago
McGill University Québec, CanadaPlease refer to the · job aid for instructions on how to apply. · Faculty / Department: School of Continuing Studies, Student Success and Enrolment Management - Student Records · Temporary position (12 months)t · Position Summary: · Major Duties & Responsibilities:- Processes doc ...
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Technical Service Representative
1 week ago
Xerox Quebec City, Canada**_Technical Service Representative (On-site dedicated and/or on the road)_** · - Workplaces: Quebec Region_ · The incumbent is responsible for diagnosing and repairing equipment issues, modifications, installations, and equipment removal within a specified geographic area or on ...
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Customer Service Representative
1 week ago
BMO Financial Group Québec, Canada428, rue Lafontaine Riviere-du-Loup Quebec,G5R 3B8 · Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the ...
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Customer Service Representative
4 days ago
PAL Quebec City, CanadaAt **PAL Airlines** we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy w ...
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Technical Service Representative
1 week ago
Cole International Quebec City, Canada**Location**: Quebec City · Reporting to the Customs Manager, the Technical Service Representative is responsible for a wide variety of technical duties to ensure the timely and accurate processing of customs entries and maintenance of clients' import databases. This includes but ...
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Customer Service Representative
1 week ago
Fisher & Paykel Healthcare Quebec City, CanadaDriven by a strong sense of purpose, Fisher & Paykel Healthcare works to improve patient care and outcomes through inspired and world-leading healthcare solutions. We have manufacturing locations in New Zealand and Mexico, and sales offices and distributors operating in over 120 ...
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Customer Service Representative
2 days ago
Bureau Veritas Quebec City, CanadaDo you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the br ...
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Customer Service Representative
1 week ago
Groupe Ménage Star Québec, CanadaGroupe Ménage Star is a leading provider of premier cleaning services, dedicated to delivering exceptional results and exceeding client expectations. With a focus on excellence and customer satisfaction, we take pride in our commitment to creating clean, comfortable spaces for ou ...
Advisor Service Representative - Québec, QC, Canada - Logibec Groupe Informatique Ltd.
Description
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?For almost 40 years, Logibec has been innovating and developing targeted software solutions in close collaboration with healthcare institutions, enabling their partners to meet their daily challenges and focus on what matters most: their patients.
The primary role of the Customer Support Advisor - Integration is to perform all tasks related to second and third level technical support.
Occasionally, the role may be asked to assist with interface installation tasks.Provide first and second level customer service: handle service calls, document them and follow up until they are closed;
Provide on-call service (3rd level) outside normal business hours (on a rotating schedule 1/2 weeks);
Be available during evenings and weekends, as needed, for on-call and for the completion of certain projects/interventions;
Inform the implementation team of common anomalies;
Ensure compliance with all requirements related to Logibec's administrative processes;
Know, master and apply Logibec's policies regarding security, confidentiality and access to information;
Accompany (remotely or on site) the institutions in the deployment of the solutions (on occasion);
Performing interface testing with participating suppliers and customers (occasionally)
University degree or college diploma (DEC) in a discipline relevant to the integration field, cumulative pertinent work experience will be taken as equivalent;
Strong ability to analyse and synthesise problems;
Knowledge of the Quebec health network (an asset);
Experience with clinical and administrative solutions in the health sector (an asset);
Knowledge of Logibec solutions (an asset);
Knowledge of HL7, SQL (an asset).
Bilingualism is required (with fluent French) as the candidate will be working with documentation in French and English and communicating orally and in writing with French and English speaking suppliers and colleagues;
Available to work regular atypical hours as the role requires on-call availability on a rotating schedule every 2 weeks where they need to be available during evenings and weekends, as needed, for on-call and for the completion of certain projects/interventions.
Flexible hours and competitive vacation allotmentPermanent teleworking possibilities
Continuous training, career development and advancement opportunities
Projects integrating the Agile methodology
An organizational culture where grit, teamwork, a commitment to excellence, and striving to make a difference for our clients are at the center of our corporate values.
