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    Sales Operations Specialist - Vancouver, BC, Canada - Clio

    Clio
    Clio Vancouver, BC, Canada

    1 week ago

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    Description

    is more than just a tech company–we are a global leader that is transforming the legal experience for all by while .

    We are currently seeking a Senior Sales Operations Specialist to join our Revenue Operations Team.

    We directly support Sales, Marketing, Channel, Customer Enablement and Customer Support by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.

    You will be working on the Sales Operations team in the Revenue Operations department. Your team is responsible for enabling sales operational efficiencies and data-driven decision making, and promoting a world-class sales organization.

    This role will be cross-functional with deep partnerships with many areas of the business: primarily Sales and additionally, Customer Success, Data Insights, Marketing, Finance, Product, and Business Operations.


    We are looking for someone who cares deeply about Sales and their unique needs in order to be able to drive efficiencies and create ideal prospecting and buying experiences.

    The ideal candidate would have a passion for operations and a desire to deeply understand the complex challenges that our Sales teams face.

    Lead and own strategic projects on the Revenue Operations roadmap.

    Identify gaps and inefficiencies in our sales processes then define and scope requirements to solve for increased revenue, improved salesforce efficiency, and scaling our business effectively

    Attend and participate in forecast meetings supporting Sales Leadership in the weekly roll-up of their forecast

    Make strong recommendations for iterative process and workflow improvements in Salesforce CRM.


    Optimize the configuration and adoption of our Sales Organization's tech stack (Gong, SalesLoft, and Chili Piper) and provide support for documentation and training.

    Collaborate cross-functionally on go-to-market initiatives with other departments (Revenue Enablement, Marketing, Product, Sales).

    Partner and support multiple business stakeholders (legal, finance, marketing) to roadmap and develop operational best practices.

    Subject matter expert on various Sales functions, teams, and processes.

    4+ years of relevant experience in Sales Operations, Business Operations, or related experience

    Experience with configuring and using sales technologies is a bonus e.g. SalesLoft, Chili Piper, Gong, Outreach, Chorus

    Proficient knowledge of SFDC objects and object relationships (Salesforce Admin certification is a bonus but not required)

    Experience with managing org-wide change

    High proficiency in Google Sheets or MS Excel

    Experience working with BI tools, analyzing data, and extracting insights.

    Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate

    Manage project components through their lifecycle, including ideation, build, release, and monitoring.


    We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

    The expected salary range* for similar roles within Clio is: $97,700 - $132,200 CAD

    Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

    Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. Flexible time off policy, with an encouraged 20 days off per year.

    $The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

    Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

    Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. Flexible time off policy, with an encouraged 20 days off per year.

    $The expected salary range* for this role is $97,700 to $132,200 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

    *The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility


    We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.

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