- Manage provisioning tasks, including Move, Add, Change, and Delete (MACD), as well as internal support tickets, ensuring timely resolution.
- Collaborate with customers to determine and deploy voice service requirements, conduct PBX demonstrations, and provision phone and hardware while providing necessary training.
- Provision data hardware for customer deployments according to predefined templates or instructions.
- Develops, tests, implements, maintains and documents automation tools for provisioning.
- Coordinate with Service Delivery to implement the hardware for new services in accordance with the project plan, reporting and resolving issues to prevent delays.
- Offer pre and post-implementation support, troubleshooting, updates, and training for technical solutions.
- Research, document and deploy new company systems, maintain technical and business documents and track problems and metrics
- Manage operating systems and employee hardware during onboarding and offboarding processes.
- Stay updated on current and emerging technologies to provide innovative solutions and source superior hardware when needed.
- Possesses integrity, confidentiality and high ethical standards
- Demonstrates initiative, judgment and adaptability; takes a solution-based approach to problems and resolves problems quickly and effectively
- Possesses strong analytical and critical thinking skills
- Strong project management skills
- Ability to organize work, be accurate, set priorities, multi-task and work with minimal direction; ability to meet strict deadlines
- Ability to thrive in a dynamic, fast-paced environment
- Ability to work as a team, or independently
- Ability to be creative and innovative to respond to the business and technical support needs
- Ability to build and maintain strong relationship skills and provide exceptional customer service to internal and external clients
- Excellent knowledge of Microsoft suite applications
- Familiar with basic networking concepts (LAN, DHCP, TCP/IP, Subnetting, NAT)
- Familiar with basic voice concepts (SIP, PBX)
-
Manager Clinical Operations
1 week ago
Interior Health Authority Kamloops, CanadaInterior Health welcomes a newly funded · **Manager, Clinical Operations - Community Transitions Services **based out of Royal Inland Hospital in Kamloops BC. This position will provide oversight of the transition liaisons, quick response team and facility access team. The manage ...
-
Manager Clinical Operations
2 days ago
Interior Health Authority Kamloops, Canada**Who are we looking for?** · Are you interested in shaping and delivering Primary Care services in Kamloops? Interior Health is hiring a **Term Specific Full Time Manager, Clinical Operations **in Kamloops, British Columbia. This term will be until June 13, 2025. This position w ...
-
Firesmart Coordinator
1 week ago
Thompson-Nicola Regional District Kamloops, CanadaJob Title- FireSmart Coordinator- Job Type- Temporary- Union- CUPE- # of work hours per week- 35- Location- Kamloops, BC V2C 2A9 CA (Primary)- Job DescriptionEncompassing an unparalleled geographic region in the heart of British Columbia, the Thompson-Nicola Regional District (TN ...
-
Firesmart Coordinator
1 week ago
Thompson-Nicola Regional District Kamloops, Canada**Thompson-Nicola Regional District** · **FireSmart Coordinator**: · Encompassing an unparalleled geographic region in the heart of British Columbia, the Thompson-Nicola Regional District (TNRD) offers the best of both worlds. Urban life within vibrant communities and outlying ru ...
-
Vocational Rehabilitation Specialist
1 week ago
Lifemark Health Group Kamloops, Canada**Vocational Rehabilitation Specialist - Full-Time opportunity available** · **Location**: 164 Oriole Road, Kamloops **Status**:Full Time · **Lifemark Health Group** is seeking an **Vocational Rehabilitation Specialist** to join our team on a full-time basis at our **Kamloops loc ...
-
Casual On Call Assistant
1 week ago
Kamloops Aboriginal Friendship Society Kamloops, Canada**Mini Storage Assistant** · **Casual / on call position**: · **Objectives** · The Program Assistant will be responsible for helping the Program Coordinators in their duties relating to management of the mini storage facility. Assistants will be vetted and trained members of the ...
-
Manager Clinical Operations
1 week ago
Interior Health Authority Kamloops, CanadaInterior Health is hiring a · **Manager, Clinical Operations **at North Shore Primary Care Centre in Kamloops BC · **What we offer**: · - Employee & Family Assistance Program · - Employer paid training/education opportunities · - Employer paid vacation · - Medical Services Plan · ...
-
Clk 15r
2 days ago
BC Public Service Kamloops, CanadaPosting Title- CLK 15R - Response Claims Clerk- Position Classification- Clerk R15- Union- GEU- Location- Kamloops, BC V2H 1B7 CA · - Multiple Locations, BC CA (Primary) · - Nelson, BC V1L 6K1 CA · - Prince George, BC V2N4P7 CA · - Saanichton, BC V8M2A5 CA · - Surrey, BC V4P 1M5 ...
-
Assistant General Manager
3 days ago
Optima Living Kamloops, Canada**Let us welcome you home to The Hamlets Westsyde in Kamloops, BC.** · Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. · ...
-
Resident Care Aide
1 week ago
Kamloops Seniors Village Kamloops, CanadaThis position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative. · - **Job Type**: Casual · - ** · SUMMARY OF POSITIO ...
-
Administrative Assistant
3 days ago
Thompson-Nicola Regional District Kamloops, CanadaJob Title- Administrative Assistant- Job Type- Full-time- Union- CUPE- # of work hours per week- 35- Location- Kamloops, BC V2C 2A9 CA (Primary)- Job DescriptionThe Thompson-Nicola Regional District (TNRD) would like to acknowledge that we connect with many First Nation communiti ...
-
Admn o 24r
1 week ago
BC Public Service Kamloops, CanadaPosting Title- ADMN O 24R - Contract Perform Officer - Projects- Position Classification- Administrative Officer R24- Union- GEU- Work Options- Hybrid- Location- Kamloops, BC V2H 1B7 CA · - Multiple Locations, BC CA (Primary) · - Prince George, BC V2N4P7 CA · - Vancouver, BC V6B ...
-
Residence Support Worker, Justice
1 week ago
Connective Support Society Kamloops, CanadaConnective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. · ROLE PURPOSE · This position will provide supportive services aimed at assisting individuals ...
-
Case Manager
1 week ago
Workers Compensation Board of Manitoba Thompson, CanadaOne permanent position · Thompson Regional Office · The Case Manager is the primary contact responsible for the provision of case management services to an assigned region, industry and/or group of employers, and their injured workers. The incumbent is responsible for entitlement ...
-
Outreach Worker- Streetreach North
1 week ago
The Link: Youth and Family Supports Thompson, CanadaFor more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and pu ...
-
Networks Coordinator
1 week ago
Kaizen Lab Inc. Kamloops, BC, CanadaThe Provisioning Coordinator works collaboratively with Operations and Support to implement customer requests relating to voice and data services, including building the required technology platform within specifications and deploying the solution. Additionally, the Provisioning ...
-
CFO / Finance Manager
5 days ago
Aviation Manufacturing Company Kamloops, CanadaSeeking Visionary CFO/Finance Manager for Leading Aviation Engine Manufacturer · Our client is seeking a high-performing, experienced financial leader who can play a pivotal part in driving their financial strategy to empower them through growth and keep them positioned for cont ...
-
Environmental Project Manager
1 week ago
Geoscience Ireland Kamloops, BC, CanadaGreat vacancy Environmental Project Manager hiring now Great vacancy Environmental Project Manager hiring now SLR Careers Applicant Portal · Environmental Project Manager · Job Title Environmental Project Manager Vacancy No VN2782 Employment Type Permanent Contract Type Full-Ti ...
-
Manager | Clinical Operations
3 days ago
Interior Health Authority Kamloops, Canada TERM SPECIFIC Full timeWho are we looking for? · Are you interested in shaping and delivering Primary Care services in Kamloops? Interior Health is hiring a Term Specific Full Time Manager, Clinical Operations in Kamloops, British Columbia. This term will be until June 13, 2025. This position will o ...
-
Resident Care Aide
1 week ago
Retirement Concepts Kamloops, BC, Canada9 days ago Requisition ID: 5568 · Salary Range: $27.92 To 27.92 Hourly · This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflecti ...
Provisioning Coordinator - Kamloops, BC, Canada - Kaizen Lab Inc.
Description
What You Will Do
The Provisioning Coordinator works collaboratively with Operations and Support to implement customer requests relating to voice and data services, including building the required technology platform within specifications and deploying the solution. Additionally, the Provisioning Coordinator will provide technical support for internal customers as well as perform tests, prepare documentation and prioritize tickets/requests according to urgency and importance.
Why iTel
We're growing rapidly and we're excited about it. We have our sights set high as we've built the largest business internet, voice, and data footprint in Canada. We are using our extensive network to connect people and workplaces across Canada while pushing the boundaries of what is possible combining Canada's largest network with an extensive portfolio of next-generation technologies.
As a leader in innovative technology solutions, we're using the best tools available to empower the close-knit teamwork and supportive, interactive culture that's been key to our success.
Qualifications
Post-secondary degree in computer science, physical science, engineering or related field plus a minimum of two years of recent, related experience. An equivalent combination of education, skills and experience may be considered.
Skills and Abilities
This is an in-office position in Kamloops, BC. Ability to travel to the office on a daily basis is required.
#J-18808-Ljbffr
