Customer Service Rep. - Hamilton, Canada - Mark Stone Landscape Ltd.

Mark Stone Landscape Ltd.
Mark Stone Landscape Ltd.
Verified Company
Hamilton, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Markstone Landscaping is seeking an
Inside Sales Assistant / Customer Service Rep. .


Company description:

Markstone Landscaping is a West-GTA contractor providing quality hardscaping services specializing in interlock and concrete flatwork.

With over 10 years of experience, we are a trusted name in residential construction servicing Mississauga, Brampton, Milton, Oakville and Burlington.


Work Hours:


  • Monday
  • Friday 9am 5pm (start time is flexible)
  • May require some Saturday support
  • This is
    not a remote role

Duties include:


  • Screening/ qualifying all incoming sales leads using highly strategic criteria. Recording all incoming sales leads using CRM platform.
  • Generating leads for summer and winter work with outbound calls.
  • Strategically scheduling all qualified leads into Sales Representative's schedule in order to minimize driving time and maximize efficiency.
  • Manage Sales Representative schedules/calendars to help confirm and reschedule appointments as needed.
  • Notifying customers of project and payment schedules.
  • Following up with customers after job completion.
  • Scheduling locates with Ontario One Call.
  • Working closely with the Project Coordinator to manage workflow as needed.
  • Other duties as assigned by the sales team.

Requirements:


  • Minimum 3 years experience lead screening / qualifying required
  • Dispatching experience, an asset
  • Experience with Sales Force, LMN, or other CRM platform, an asset
  • Highly selfmotivated individual with exceptional multitasking and problemsolving skills
  • Excellent interpersonal, verbal and written communication skills

Job Types:
Full-time, Permanent


Salary:
$50,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday
to Friday


Application question(s):

  • Why do you want to work with us?
  • This position is located in Burlington (5491 Appleby Line). Are you able to drive to our work location?

Experience:

- customer service: 2 years (required)
- inbound sales screening: 1 year (required)

  • Computer & Phone: 2 years (required)

Work Location:
One location
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