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    Solutions Architect - Toronto, Canada - Healthcare of Ontario Pension Plan

    Healthcare of Ontario Pension Plan
    Healthcare of Ontario Pension Plan Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Why you'll love working here:

  • high-performance, people-focused culture
  • our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
  • membership in HOOPP's world class defined benefit pension plan, which can serve as an important part of your retirement security
  • competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, and newly extended maternity/parental leave top of 26 weeks)
  • optional post-retirement health and dental benefits subsidized at 50%
  • yoga classes, meditation workshops, nutritional consultations, and wellness seminars
  • access to an annual wellness reimbursement program for health and wellness-related expenses for permanent and temporary employees
  • the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

    • Job Summary:

    HOOPP's IT division pushes beyond corporate technological norms to bring our members, our Fund and our enterprise the most innovative, efficient, and secure solutions. We support one of the best pension funds in the world, and we need people who are passionate and up for a challenge.

    Our IT Corporate Solutions Group (CSG) is looking for an experienced individual who can fill a permanent, fulltime Solutions Architect (Network & Cloud Infrastructure) on our IT for Enterprise team. You will join a team of engineers who are passionate about improving their systems and providing a great service to our internal stakeholders.

    In this hands-on role as Solutions Architect you will play multiple roles, with your in-depth knowledge and experience you will be a trusted partner to the team's Sr. Manager. Partnering with the Product Owner you will bring thought leadership, evaluating and recommending improvements to our solutions.

    You will utilize your extensive in-depth knowledge, skills and practices, incident & project management skills to enhance our operational excellence and delivery projects. We use Agile and lean principles to work fast, deliver high quality results, and promote innovation and efficiency.

    Why you will love working with CSG:

  • We are a valued part of the IT division that is foundational to HOOPP's daily operations.
  • We ensure the organization leverages the most effective cloud-based technology and software to allow cross-team collaboration while working in the office or remotely.
  • We are responsible for supporting HOOPP's divisions with strategic, configurable, and innovative solutions to solve business issues and enhance operational efficiencies.
  • We are a hybrid work force, with our teams working remotely and onsite. We offer a hybrid flexible work model that embraces remote work in Ontario for eligible roles.
  • Our efficiency, focus and hard work is complemented with a social and enthusiastic attitude.
  • We are a diverse group of people and that is one of our greatest strengths. We are animal lovers, golfers, mountain bikers, hikers, amateur chefs and foodies, parents and game board enthusiasts. We are collegial and enjoy each other's company. We push each other to be our best selves and we can't wait to expand our work family.

    • What you will do:

  • Provide thought leadership across our Network and Cloud Infrastructure space.
  • Collaborate with stakeholders to gather the business and technical requirements needed to design and implement cost-effective solutions.
  • Analyze business and technical requirements to develop solutions and implementation strategies.
  • Develop Solution blueprint and participate in new technology evaluation, as required, to address business requirements.
  • Ask powerful questions, create awareness, and guide individuals and groups in exploring options.
  • Lead effective team discussions and contribute to design sessions, and support the community of network subject matter experts.
  • Manage technical planning, operations and delivery spanning multiple systems and technologies.
  • Provide escalation support and lead the resolution of complex production issues spanning multiple systems and technologies.
  • Develop standards, patterns, and practices to improve the network services.
  • Develop and maintain service SLAs and metrics for all networking systems and dependent components.
  • Support the maturity of HOOPP's network roadmaps, standards, and practices, in collaboration with the Product Owner, Portfolio Lead and Portfolio architect.
  • Participate in the design and test DR/BCP solutions in collaboration with our PMO&G Groups
  • Demonstrate innovations, and support knowledge-sharing across other IT Agile teams.
  • Help support and sustain technology and process continuous improvements.
  • Remain current on new features and emerging developments in the networking space.
  • Regularly write wiki articles and participate in issue and team retrospectives.
  • Provide guidance and knowledge to team members, and promote efficiency, productivity.
  • Identify repetitive tasks and build tools / processes for automation.
  • Partner with the dev ops team to architect and design network and security improvements in public and private cloud
  • Support and build network features and enhancements.
  • Collaborate with and Manage vendors.
  • Guide the team on agile matters in collaboration with our Agile coaches, lead Scrum practices, such as daily standups, backlog refinement, planning and sprint retrospectives.
  • Cover for the IT4E Manager\Product Owner as a trusted partner.
  • Participate in the off-hours On-Call rotation. Our off-hours support volume is light, and we put in the effort to keep it that way.
  • Our technology stack
  • Multi-vendor networking and security stack with security as its core focus (Cisco Routing and Switching, Cisco ISE, DNA Center, Wi-Fi, Palo Alto Firewall and Panorama, F5 APM, SD-WAN, etc.)
  • Cloud Networking (Azure Networking, AWS Networking, WAN Technologies [Express Route, Direct Connect, Azure Virtual WAN, VPN's])
  • Hyperconverged infrastructure for on premise storage and compute (Nutanix and VMWare)
  • Infrastructure as a Code (Ansible, Terraform)
  • Scripting with PowerShell, Python
  • DevOps Pipelines

    • What you bring:

  • Strong IT professional who is self-motivated, with deep analytic and problem-solving skills
  • Diploma or Degree in Computer Science or equivalent combination of education and experience.
  • Minimum of 10+ years of operations and project experience in progressively more senior roles across:
  • Network (Cisco, AI Operations, Wi-Fi, ISE, Routing and Switching, WAN)
  • IT Infrastructure (Datacenter and Hyper-Converged Infrastructure)
  • Cloud (IaaS, PaaS [Azure, AWS. GCP])
  • Security Operations (Firewall, Remote Access, Network Access, Intrusion Prevention)
  • Hold relevant industry certifications.
  • 3+ years as an architect, consultant, senior manager, or similar role
  • Experience in leading delivery on major features in a complex environment
  • A thought-leader in the infrastructure space who can clearly express ideas, concepts, and architecture to all levels in the team and to stakeholders with practical hands-on expertise.
  • Strong interpersonal, communication and presentation skills, with an ability to take end-to-end ownership and drive an outcome.
  • Strong knowledge of Agile practices such as Scrum or Kanban, MVP, etc.
  • Strong knowledge of DevOps engineering
  • Strong interpersonal, communication and presentation skills, with an ability to take end-to-end ownership and drive an outcome.
  • Collaborative and a strong team player, adept at building relationships
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