- Development of relationships with portfolio of assigned customers, connecting with key business executives and stakeholders. Liaison between clients and cross-functional internal teams to ensure the timely and successful delivery of invoices, responses to client inquiries, requests, requirements, and coordination of payment of invoices based on established payment terms.
- Operate as the lead point of contact for all matters specific to assigned clients.
- Negotiate settlements within assigned guidelines.
- Work as a self-directed problem solver, with a focus on execution, accountability, and ownership.
- Create and generate analytics by using mathematical analysis, judgment, and business knowledge to create recommended sub ledger activity and other financial transactions.
- Ensure compliance in meeting Sarbanes-Oxley controls and requirements, regulations from the SEC, and client contracts by interpreting circumstances, recommending key controls and/or other solutions to management, writing narratives for new processes, implementing any necessary processes to support the designed controls, and ensuring controls are met by junior staff.
- Propose sub ledger entries, reserves, and reconciliation of cash deposits leveraging multiple internal and external systems, as well as reviewing/evaluating current circumstances, applying business knowledge, and exercising judgment based upon current conditions and perceived risk
- Project management functions, including but not limited to visiting other locations to understand and document the current state processes and propose future state processes which will require cross-functional coordination, followed by supporting the execution of the determined future state.
- These projects may include but are not limited to Oracle enhancement, .NET solutions, acquisition integrations, and initiatives to improve metrics and reduce costs.
- Identify trends in processes and provide proposals on efficiencies that can be utilized through improved workflows between internal departments; implement the newly defined processes where applicable.
- Support projects and initiatives
- Review existing processes (non-Oracle and Oracle;) evaluate and recommend opportunities to enhance processes and procedures
- Research and provide direction on complex issues with internal partners and responding to customer, client, and/or internal client requests via telephone and/or email by evaluating available information, including client contract specifics, and offering recommendations to those issues and at times implementing solutions
- Communicate effectively with peers and leaders in related functional areas to ensure client satisfaction consistent with company values.
- Manage all aspects impacting the order to cash cycle; from sales contracts, relationship management, production, client services, billing and cash applications.
- May require change management to systems outside of Financial Operations scope, including production and ordering systems
- Assess financial risk and minimize the organization's and clients' exposure or liabilities by recommending and implementing solutions to minimize the identified risks
- Bachelor's degree in Finance or related study
- 3-5+ years of related experience in a Credit and Collections position
- Detail oriented, highly organized, with excellent follow-up skills
- Strong communication skills and the ability to communicate professionally with clients and associates at all levels
- Strong Excel skills (V-lookups, Pivot tables)
- Oracle experience is a plus
- Employment verification
- Reference check
- Education verification
- Credit inquiry
- Canadian criminal record check
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Accounts Receivable - Markham, Canada - Broadridge
Description
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Accounts Receivable Analyst will be responsible for working as a proactive problem solver with a focus on execution, accountability, and ownership. They will support project initiatives and monitor collections activity and AR sub ledger accounting in order to mitigate risk, improve profitability, minimize costs, and create efficiencies for the organization. They will also be gathering and analyzing data, and relationship building through sound business decisions that protect the integrity of the accounts receivable.
Key Job Functions/Responsibilities
Basic Skill Level Requirements
Education:
Experience:
Skills:
Tools:
Recruitment Process
COVID-19 has accelerated change across our workplace, including our hiring practices. As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how virtual interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.
Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
Workplace Flexibility
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.
#LI-Hybrid #LI-TN1
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.