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    Surveillance Manager - Edmonton, Canada - PURE Canadian Gaming

    PURE Canadian Gaming
    PURE Canadian Gaming Edmonton, Canada

    3 weeks ago

    Default job background
    Description

    Title

    Surveillance Manager

    Reports To

    Director of Surveillance and Gaming Compliance

    Summary

    Reporting to the Director of Surveillance and Gaming Compliance, the Surveillance Manager will play a major role in the operations of the Surveillance Department. The successful candidate will have several responsibilities to ensure operational and employee needs/requirements are met. The position requires a high level of accountability, individual responsibility, and collaboration.

    Core Competencies

  • Customer Service
  • Accountability
  • Integrity
  • Collaboration

    • Job Duties

  • Participate in sensitive investigations, team development and game performance reporting
  • Participate in game protection tasks and related duties
  • Complete investigative reports and required documents
  • Responsible for people management tasks

    • Requirements

  • Must be able to pass a criminal background check (licensing requirement)
  • Excellent verbal and written English; report writing skills are essential
  • Maintain a high level of integrity and be able to hold an AGLC license
  • Excellent leadership ability and experience; may require some public speaking
  • Above average communication skills
  • Possess average to above average computer skills
  • Casino and table games protection experience an asset
  • Has good to excellent mathematical skill
  • Minimum 4 years in a related position and a minimum of 1 year in a Supervisory/Management role.
  • The position will require the ability to respond to site quickly in emergencies and may require the candidate to work variable hours, evenings, and weekends.

    • Work Conditions

  • Sitting for prolong periods of time
  • Must be available to work variable hours including evenings, weekends and holidays
  • Must be able to work in a fast-paced working environment
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