- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 3-4 people
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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Support Analyst
5 days ago
BeBee Professionals is looking for a Support Analyst to join our team in Edmonton. The successful candidate will be responsible for providing technical support to our customers and internal teams. · The ideal candidate should have a Bachelor's degree in Computer Science or a rela ...
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IT Support Analyst
5 days ago
beBee Professionals is looking for an experienced IT Support Analyst to join our team in Edmonton. · The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will respond to queries, run d ...
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Business Support Analyst
3 hours ago
NORQUEST COLLEGE Edmonton, Canada**Job Description**: · **BUSINESS SUPPORT ANALYST** · **ACADEMIC STRATEGY & INTEGRATION** · NorQuesters are difference makers and we're searching for someone dedicated to leading from where they are to join our Dean's Office team as a Business Support Analyst. · Reporting to the ...
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Client Support Analyst
2 days ago
WCB Alberta Edmonton, CanadaCareers - WCB Alberta · Job Title: · Client Support Analyst · **Job Type**: · Temporary Long Term (Fixed Term) / Full time · Job Location: · Edmonton, Alberta · As a member of the Help Desk Services team, Client Support Analysts are responsible for providing a single point of con ...
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Vip Support Analyst
2 days ago
Government of Alberta Edmonton, Canada**Job Information** · Job Requisition ID: 54284 · Ministry: Technology and Innovation · Location: Edmonton · Full or Part-Time: Full Time · Hours of Work: 36.25 hours per week · Permanent/Temporary: Permanent · Scope: Open Competition · Closing Date: March 26, 2024 · Classificati ...
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Endpoint Support Analyst
3 hours ago
University of Alberta Edmonton, Canada**IST Client Support**: · - Competition No. · **S ** · - Posting Date · **Mar 14, 2024** · - Closing Date · **Mar 25, 2024** · - Position Type · **Full Time - Operating Funded** · - Salary Range · **$47,918 to $64,697 per year** · - Grade · **07** · - Hours · **35** · This postin ...
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Systems Support Analyst
2 days ago
PCL Construction Edmonton, Canada**The future you want is within reach.** · At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's ...
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Application Support Analyst
1 day ago
Edmonton Catholic Schools Edmonton, CanadaEdmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees ...
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IT Support Desk Analyst
1 day ago
Primoris Management LP (Canada) Edmonton, CanadaPrimoris Services Corporation is an infrastructure contractor serving major firms in the oil, gas, power, renewables, petrochemical, and heavy oil industries, with services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and ...
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Customer Support Analyst
5 days ago
BeBee Professionals is looking for a Customer Support Analyst to join our team in Edmonton. The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving customer inquiries, and providing customer service. · The ideal can ...
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Contact Centre Support Analyst
2 days ago
Government of Alberta Edmonton, Canada**Job Information** · Job Requisition ID: 52711 · Ministry: Technology and Innovation · Location: Edmonton · Full or Part-Time: Full Time · Hours of Work: 36.25 hours per week · Permanent/Temporary: Ongoing · Scope: Open Competition · Closing Date: March 26, 2024 · Classification ...
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Systems Technical Support Analyst
1 day ago
Deva Applications Ltd. Edmonton, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · - Experience: 1 year to less than 2 years · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and docume ...
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Windows Server Support Analyst
2 days ago
Atco Ltd. Edmonton, CanadaAlways there. Anywhere. That's us A team committed to delivering inspired solutions for a better world. We care for our communities and each other, and we are committed to showing up for those who need us. We value and encourage diversity, and we have the courage to do the right ...
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Itss Field Support Analyst
3 days ago
GFL Environmental Edmonton, CanadaKey Responsibilities: · - Serves as the IT liaison to regional business unit end users · - Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives · - Work on assignments that are com ...
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IT Support Analyst
1 day ago
Strathcona County Sherwood Park, Canada**This posting is for 1 temporary full-time position up to 12 months** · The Support Analyst (Tier 1) within the Customer Support Centre (CSC), is the primary contact point and problem solver for end-users that require support or services from the Information Technology Services ...
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IT Support Analyst
1 week ago
Vantix Systems Inc. Edmonton, AB, CanadaOur Client is seeking a Senior Technical Architect to assist the Information Technology and Operations branch in the successful implementation of technologies that will support critical business objectives. The resource will be available for supporting Application Modernization i ...
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Sales Support Analyst
1 week ago
Saskatoon Co-op Edmonton, AB, CanadaFederated Co-operatives Limited (FCL) is hiring a Sales Support Analyst on a permanent basis on The Grocery People team . This position is a hybrid opportunity and will be based in Edmonton, AB . · Do you have a knack for assessing data to develop business insights? If ...
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technical support analyst
34 minutes ago
5centsCDN Inc. Edmonton, CanadaEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research a ...
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application support analyst
1 day ago
AutoCanada Inc. Edmonton, CanadaEducation: Bachelor's degree · Experience: 3 years to less than 5 years · or equivalent experience · Work setting · Office building · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and impl ...
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technical support analyst
2 days ago
Binary Consulting Inc. Edmonton, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: 1 year to less than 2 years · Tasks · Respond to users experiencing difficulties with computer · Provide advice and training to users in response to identifi ...