- Provides product, application, service, and engineering information by answering questions and requests.
- Discuss technical applications with outside sales to help determine solutions for customers.
- Recommends products and solutions to customers based on their application requirement.
- In consultation with the Area Sales Managers, develops and maintains customer plans for the assigned territory based on target customers, key customers, and "dream" customers.
- Maintains records of customer communications and contact information in a Customer Relationship Management - CRM.
- Explores new market segments and product applications with a view to expanding the Company's traditional client base.
- Works closely with the sales team to promptly follow-up on all sales leads.
- Manages customer relationships by communicating with clients to understand, anticipate and meet their needs.
- High degree of accuracy and attention to detail.
- Excellent analytical, problem solving and decision-making skills.
- Effective verbal, listening and written communication skills.
- Demonstrates a sense of urgency and ability to meet deadlines.
- Strong time management and organizational skills with the ability to multi-task.
- Engineering Degree or equivalent from a two-year college or technical school preferred.
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Associate Applications Engineer - Vaughan, Canada - Banner
Description
About Banner
For over 50 years, Banner Engineering has been at the forefront of industrial automation, and our products are relied on for solutions within factory automation, robotics, material handling & logistics, and emerging areas such as Industrial Internet of Things (IIoT). Banner's advanced sensor technologies (optical, radar, laser, and ultrasonic), machine safety systems, condition monitoring products, and intelligent lighting solutions are used by Fortune companies and industry leaders worldwide. Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.
Position Summary
We are looking for a talented Associate Applications Engineer to play a fundamental role in achieving our ambitious customer acquisition, support, and revenue growth objectives at our Vaughan office.
Responsibilities and Duties
Requirements
Preferred
Permanent full-time position
Salary range: TBD
Location: Vaughan, Ontario
We offer a good team-oriented environment, competitive compensation, company-sponsored benefits and pension program, and opportunities for professional development.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.