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Catering Manager - Halifax, Canada - Lord Nelson Hotel & Suites
Description
As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legendOVERVIEW:
The Catering & Events Manager is responsible for the operation of all Catering & Events that occur at the Lord Nelson Hotel & Suites.
The position involves managing the day of event as well as the pre event planning/preparation, post event billing and guest feedback.
In this role you will work closely with clients to ensure their needs are exceeded and act as the on-site contact for all group conveners, ensuring their needs and requirements are met from the point of planning, to execution and follow up, and all points in between.
RESPONSIBILITIES
Build creative menus and design floor plans for events
Handle requests from clients that are necessary to facilitate their function successfully, confirming electrical, internet, telecommunications, audio-visual and exhibition requirements based on discussions with clients
Prepare sales contracts, event orders and conference resumes
Work with Sales to ensure proper coordination and distribution of applicable information concerning convention clients
Conduct daily walk-throughs of the function areas to meet/ greet clients and ensure their needs are being met
Generate business via direct face-to face sales calls, telephone, and written correspondence, including walk in inquires and site inspections
Act as a liaison between client and internal hotel personnel to ensure maximum guest satisfaction
Manage monthly financial statements, billing, forecasts and budgets
Be available as requested for special duties dictated by clients' needs or those of the hotel
QUALIFICATIONS
Minimum 5 years Catering/ Conference Services or Sales experience
Previous leadership experience within a similar role required
University/College degree in a related discipline preferred
Excellent communication skills, both written and verbal
Strong interpersonal and problem solving abilities
Must work well under pressure, and be flexible with hours of work. Position require attendance of functions
Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills.
From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives.
We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.
Job Types:
Full-time, Permanent
Benefits:
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Halifax, NS B3J 2L2:
reliably commute or plan to relocate before starting work (required)
Experience:
Leadership: 1 year (preferred)
Catering/ Conference Services or Sales: 5 years (required)
Work Location:
In person
