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    Business Operations Specialist - Toronto, Canada - Techtronic Industries Canada

    Techtronic Industries Canada
    Techtronic Industries Canada Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Description

    Reporting into the Continuous Improvement Manager - Milwaukee, the Business Operations specialist is responsible for supporting the day-to-day operations while implementing streamlined process improvements.

    What You Will Do

  • Support improvement and development of asset management tool (Red Hub).
  • Manage Demo Tool returns, shipments, sales, and ordering for the entire Milwaukee team.
  • Manage offboarding/onboarding of demo tool accounts and addresses for reps.
  • Auditing demo accounts to verify the accuracy of the account, and correspondingly write-off tools to their cost centres.
  • Enforcing demo tool policy by ensuring accountability for management and their teams to the policy regulations.
  • Update and manage the Demo Tool Order Form for the Focus Verticals.
  • Manage sales and return policies and procedures, per leadership direction.
  • Manage Territory updates and changes.
  • Create and maintain Red Hub Learning Library videos and instruction.
  • Manage Red Hub support inbox communicate bugs to Operations Project manager.
  • Special projects (liquidations, heated gear sales, etc.)

    • What You Have Done

  • Post-secondary degree.
  • Experience creating and improving processes to maximize efficiency or reliability, while adapting to fast-paced changing priorities
  • Asset management experience.
  • Well versed understanding in the tools/assets utilized for the focus vertical teams.
  • Ability to communicate facts and opinions clearly and succinctly, articulate reasons, and be comfortable to say no.
  • Determination to see things through to successful completion.
  • Exposure and working knowledge of Microsoft Dynamics AX an asset.
  • Ability to manipulate data quickly through Excel.
  • Excellent written and verbal communication required.
  • Strong Presentation skills.
  • Power Platform experience considered an asset.

    • What You Will Get

  • Competitive base salary and bonus structure
  • Health Benefits Coverage, including Vision Care, and Dental Care
  • $500 yearly renewing Wellness Program, paid time off, and award-winning culture
  • Registered Retirement Savings Plan with Employer Matching Contributions
  • And much, much more

    • Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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