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    Business & Client Services Administrator - Mississauga, ON, Canada - BeWell Clinics

    BeWell Clinics
    BeWell Clinics Mississauga, ON, Canada

    2 weeks ago

    Default job background
    Description
    BeWell Health Clinics are the leading destination for comprehensive, integrative, and compassionate mental health care.

    Founded in 2018, we offer a variety of health services both virtually and at our beautiful, state of the art facilities in South Mississauga and Hamilton.

    Our dedicated team of Clinicians work together to support our communities and patients through Assessments, Diagnosis, and Treatment.

    We believe in using all tools available to help support overall health and wellness, offering cutting edge and evidence-based programs that combine traditional and alternative medicine.

    The Care Team is the backbone of our operation, providing next-level customer service, knowledgeable and empathetic support, and assisting in creating the future of BeWell Health Clinics.

    For more information about us and our clinics please visit -

    This role will be based primarily out of our South Mississauga clinic but will require frequent travel to our Hamilton clinic also, and is 100 percent in-person.

    The Administrative Care Team is our front-line representative to patients, newcomers, and our practitioners. A strong culture of teamwork and curiosity keeps us dynamic and connected to each other and our communities.

    A degree of flexibility with scheduling and location is arenecessary as the Care Team supports both clinic locations as well as our virtual practitioners.

    A background, education, or interest in health and wellness is a strong asset.

    This won't be your average operations role on a typical workday, you will be expected to optimize practitioner's schedules, coordinate patient billing, handle all administrative duties (scheduling appointments, answering phones/emails/texts), aid in ensuring patient retention and growing our patient base, as well as being available for ad hoc tasks as needed.

    You'll have a lot of responsibility and will be expected to work closely with the senior management team to ensure the operations of the clinic are running as smoothly and efficiently as possible.

    Being detail-oriented with good organizational and technical abilities is also important This is an excellent opportunity for someone looking for a long-term position, room to grow, and a competitive compensation package.

    No two days are the same, so being flexible with quick critical thinking skills is essential.

    Administrative dilemmas can occur when you least expect them, but you should be equipped with the problem-solving skills to implement a creative solution that won't compromise patient care.

    This individual must be able to understand the granular protocols and processes of the practice while understanding long-term needs of the business such as boosting sales, growing talent from within, seeking out external talent for future needs
    Answering phones, emails, mail, and faxes in a professional manner
    Billing appointments (experience with direct billing an asset)
    Communicating with other medical offices, pharmacies, and health organizations
    Assist in administering practitioner schedules, including vacation time and shift changes
    Organization and coordination of office supplies, deliveries, etc
    Maintaining the professional appearance of the office, including light cleaning and plant
    watering
    2+ years of relevant sales, operations or professional office administration experience
    A mature approach to customer service. Experience with EMRs especially Jane App is a strong asset
    Ability to handle a fast-paced environment while delivering great customer experiences in a very active situation
    Uses time efficiently and prioritizes appropriately with strong time-management skills
    Ability to work Full time and be flexible in the schedule
    Proficient in MS office
    Experience with Hubspot or another CRM is strongly preferred
    Flexibility to work in the evenings and on weekends as needed
    Driver's license, clean driving record, and reliable transportation are necessary
    Full time availability is required as well as some availability to work weekends

    Competitive Compensation Plans:
    Hourly pay + performance bonus


    Epic Social Events:

    We take fun seriously Our social events are the stuff of legends, from team-building adventures to themed office parties.

    they're mentors who are eager to share their knowledge and help you develop your skills

    Job Types:
    Part-time, Full-time, Permanent
    00 per hour + Bonus.

    We are aiming for a cash compensation of approximately $50,000-$55,000 annually based on meeting KPIs that will be discussed prior to offer stage.

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