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    Position: Salesforce Administrator - Vancouver, BC, Canada - T-Net British Columbia

    T-Net British Columbia
    T-Net British Columbia Vancouver, BC, Canada

    5 days ago

    Default job background
    Description

    For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions.

    We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

    Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company.

    Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees.

    The Salesforce Administrator is a key member of Global Relay's Information Systems Team and works closely with other team members and multiple internal stakeholders.

    The Salesforce Administrator is responsible to help administer Global Relay's Salesforce and related systems suite of products servicing Sales, Marketing and Finance needs.

    These responsibilities require the ability to work independently, analyze issues and formulate possible solutions, and review those solutions with other team members prior to implementation.

    The Administrator will form part of a POD where project deliverables will be defined and managed by CRM product managers.

    Complete Salesforce cases and Jira tickets to provide user support for system maintenance, troubleshooting, enhancement projects etc.
    Maintain and continuously improve the security for Global Relay's use of Salesforce and related systems
    Review upcoming Salesforce Releases for new functionality that could provide benefits to Global Relay
    Automate further Information Systems (IS) Team processes and build on the existing automation framework
    Implement Salesforce configuration changes including (but not limited to): Fields, Lightning record pages, page layouts, record types, formulas, validation rules, reports and dashboards
    Promote systems changes across Salesforce environments as part of the SDLC process
    Administer SaaS services across Sales and Marketing including Salesforce Sales and Service Cloud, Salesforce Marketing Cloud, Digital Market places such as Cloud Blue and other relevant technologies to meet business needs as required
    Estimate work effort to implement recommended changes as part of release planning
    Experience in development and deployment of high quality and scalable business solutions on the Salesforce.
    Advanced skills with all Salesforce automation tools including, Process Builder, Flow, assignment rules, approval processes, etc.
    ~ Administrator experience in a Salesforce environment where at least two of the following salesforce products were deployed i.e. In-depth understanding of the capabilities and constraints of Salesforce as it relates to standard functionality and where code may be required
    ~ Experience with tools such as Data Loader, Git, Bitbucket and Pentaho
    ~ Experience utilizing a version control repository with Git to track changes in Salesforce metadata
    ~ Experience in deploying changes across Salesforce environments using SFDX CLI
    ~ Demonstrated effectiveness in translating business requirements into technical specifications and implementing the solutions
    ~ 1-3 years of experience working as a Salesforce Administrator
    ~ Experience delivering work using an Agile Framework (Scrum or Kanban) preferred
    ~ Fluent in written and spoken English
    ~ Experience implementing Salesforce configuration changes
    ~ In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.
    British Columbia - Base Salary Range: $70,000 - $90,000 CAD Who we are:

    We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

    Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company.

    Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees.

    The Salesforce Administrator is a key member of Global Relay's Information Systems Team and works closely with other team members and multiple internal stakeholders.

    The Salesforce Administrator is responsible to help administer Global Relay's Salesforce and related systems suite of products servicing Sales, Marketing and Finance needs.

    These responsibilities require the ability to work independently, analyze issues and formulate possible solutions, and review those solutions with other team members prior to implementation.

    The Administrator will form part of a POD where project deliverables will be defined and managed by CRM product managers.

    Complete Salesforce cases and Jira tickets to provide user support for system maintenance, troubleshooting, enhancement projects etc.
    Maintain and continuously improve the security for Global Relay's use of Salesforce and related systems
    Review upcoming Salesforce Releases for new functionality that could provide benefits to Global Relay
    Automate further Information Systems (IS) Team processes and build on the existing automation framework
    Implement Salesforce configuration changes including (but not limited to): Fields, Lightning record pages, page layouts, record types, formulas, validation rules, reports and dashboards
    Promote systems changes across Salesforce environments as part of the SDLC process
    Administer SaaS services across Sales and Marketing including Salesforce Sales and Service Cloud, Salesforce Marketing Cloud, Digital Market places such as Cloud Blue and other relevant technologies to meet business needs as required
    Estimate work effort to implement recommended changes as part of release planning
    Experience in development and deployment of high quality and scalable business solutions on the Salesforce.
    Advanced skills with all Salesforce automation tools including, Process Builder, Flow, assignment rules, approval processes, etc.
    ~ Administrator experience in a Salesforce environment where at least two of the following salesforce products were deployed i.e. In-depth understanding of the capabilities and constraints of Salesforce as it relates to standard functionality and where code may be required
    ~ Experience with tools such as Data Loader, Git, Bitbucket and Pentaho
    ~ Experience utilizing a version control repository with Git to track changes in Salesforce metadata
    ~ Experience in deploying changes across Salesforce environments using SFDX CLI
    ~ Demonstrated effectiveness in translating business requirements into technical specifications and implementing the solutions
    ~ 1-3 years of experience working as a Salesforce Administrator
    ~ Experience delivering work using an Agile Framework (Scrum or Kanban) preferred
    ~ Fluent in written and spoken English
    ~ Experience implementing Salesforce configuration changes
    ~ In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.
    British Columbia - Base Salary Range: $70,000 - $90,000 CAD What you can expect:
    Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
    We understand flexible work arrangements are important, and we encourage that in our work culture.

    We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

    To learn more about our business, culture, and community involvement, visit
    Post your resume on T-Net and let employers come to you .
    Make "Searchable" or "Confidential" (optional) and BC Tech and IT employers can search our database and contact you.
    Registration on or use of this website constitutes acceptance of our Terms of Use .
    #
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