Jobs
>
Vancouver

    Practice Improvement Coach, Fraser - Vancouver, Canada - Doctors of BC

    Doctors of BC
    Doctors of BC Vancouver, Canada

    4 days ago

    Default job background
    Full time
    Description

    Job Details

    Description

    At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

    Together, we make a difference so our doctors can make theirs. Join us today

    THE JOB: Practice Improvement Coach, Fraser

     The starting salary range falls within the minimum to mid-point of the salary range.

    Starting Salary Range: $70,855 - $88,570

    Reporting to the Manager, Practice Support Service Delivery the Practice Improvement Coach supports improvements in primary care in the family practice setting while developing quality improvement capacity across practice teams through a tailored practice facilitation approach. The Practice Improvement Coach relies on key skills in QI methodology, coaching and facilitation expertise, and change management principles to enable doctors to adopt the attributes of the Patient Medical Home and sustain practice improvements.

    The Practice Improvement Coach is part of a larger support team (including Health Technology Coaches, Panel Management Coaches, peer mentors and program staff) that provides high quality practice support services. Additionally, the Practice Improvement Coach works closely with key partners (e.g. Divisions of Family Practice, health authorities, Ministry of Health, etc.) in the community to deliver practice support services in alignment with GPSC direction and practice and community needs to realize the attributes of the Patient Medical Home and Primary Care Networks.

    WHAT SUCCESS LOOKS LIKE

    Relationship Building (A):

  • Build common understanding of issues and priorities between client groups.
  • Ability to set shared objectives necessary for obtaining feedback and assistance.
  • Frame issues to present opportunities and difficulties.
  • Maintains effective communication by sharing ideas, best practices, trends and exploring opportunities with client groups.
  • Attends and maintains relationships with relevant formal and informal professional groups and organizations.
  • Seeks referrals from others with relevant expertise and influence.

    • Change Advocate (A):

  • Ability to lead the planning and implementation of change programs that have a wide-ranging impact on client groups in a multiple stakeholder environment
  • Partners with leaders to identify opportunities for significant process enhancements and recommends changes that impact the strategic direction.
  • Seek out opportunities for alignment with other efforts.
  • Ability to set expectations for monitoring and feedback systems and reviews performance trends.
  • Ability to evaluate progress and involve peer and team members in analyzing strengths and weaknesses in performance.
  • Looks to improves efficiency by spearheading pilots and planned functional change initiatives.

    • Leading Self (I) :

  • Adapts approach without feeling own agenda or outcomes have been compromised.
  • Challenges inefficient/ ineffective work processes and offers constructive alternatives.
  • Analyzes work errors, successes and failures and sets learning strategies to rectify and increase knowledge.
  • Ability to adapt to changing workload priorities, effectively reprioritizing or deferring tasks in line with operational and strategic goals.

    • Strategic Thinking (I):

  • Occasionally works outside established practices and procedures as required to ensure effectiveness/efficiency.
  • Applies prior knowledge, models, tools, and techniques to analyze and deeply understand issues and recognize connections, patterns, and trends.
  • Determines the direction and develops short-term strategies for programs that are consistent with key organizational priorities and values.
  • Understands the position of Doctors of BC in the larger world context, conveying a thorough understanding of the organization's strengths, weaknesses, opportunities and threats.

    • Executive Presence (A):

  • Demonstrates responsiveness and respectfulness while partnering with client group.
  • Ability to see the big picture in all situations and bring others on board with one's own ideas and actions.
  • Responds constructively in high pressure situations, using confident body language to captivate the attention, interest and respect of others.
  • Understands diverse internal and external interest groups and power bases within the working environment to lead and negotiate most effectively.
  • Thinks before speaking and states own perspective confidently but diplomatically despite potential challenge from influential third parties.

    • Doctors of BC Team Member:

    Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other's wellbeing.


    WHAT YOU BRING

  • A Bachelor's degree in Health Services, Health Information Management, Business Administration, or related field and 3-5 years of experience or an equivalent combination of education and experience.
  • A solid understanding of the BC health system and the operational context of primary care. Experience working directly in a family practice or in a supporting role an asset.
  • Demonstrated understanding and application of quality improvement methodologies, ideally in health care settings, including the ability to understand the linkages between workflow and structured data capture and meaningful reports, extract and utilize measures, and evaluate success and motivate providers and teams
  • Successfully applied coaching approaches to encourage individuals and teams to improve; using questions and providing constructive feedback
  • Familiar with one or more EMR and in particular the clinical/operational role of specific functionalities such as creation of registries, scheduling and visit flow, and registry-based recalls.
  • Understand the BC health care system and how this shapes the primary care operational model including the financial incentives and patient conditions and journeys that define processes, team roles and structures.
  • Experience and training in change management principles to guide awareness of the people side of change to achieve project success; assists others to recognize individual change readiness and use coaching techniques to build commitment.
  • Skilled at facilitating small group sessions; skilled at preparing for effective meetings and using methods and questioning skills to maximize group participation.
  • Demonstrated ability to work effectively in and across teams; develop trusting working relationships with others, brings out the best in others and is not afraid to ask for help
  • A passion for improving primary care and supporting physicians to enhance their professional practice. Brings a service orientation, anticipating, recognizing, and exceeding customer expectations within a defined scope.
  • Skilled at navigating a variety of personalities and social circumstances – knows when to adjust communication styles to meet the emotional state or cultural climate with an understanding of the dynamics within a practice team.
  • Travel within the region and to its facilities and communities will be required, must have access to reliable transportation

    • Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

    Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.

    Qualifications

    Skills

    Behaviors

    :

    Motivations

    :

    Education

    Experience

    Licenses & Certifications

  • Gulf and Fraser Fishermen CU

    Assistant Branch Manager

    2 days ago

    Gulf and Fraser Fishermen CU Vancouver, Canada

    **Why Gulf & Fraser?**: · - Drive, contribute, grow - together._ · At Gulf & Fraser, you have the opportunity to drive, develop and further your career alongside a team of passionate, empowered and engaged fellow professionals. Gulf & Fraser is proud to offer a caring, open-minde ...

  • G&F Financial Group

    Assistant Branch Manager

    1 day ago

    G&F Financial Group Vancouver, Canada

    Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can ...

  • West Fraser

    Organizational Change Management

    1 day ago

    West Fraser Vancouver, Canada

    West Fraser Timber is seeking an **Organizational Change Management (OCM) Specialist** who enjoys working in a dynamic environment to join our Collaboration Department and work closely with stakeholders from the PMO. This position is available in our Corporate IT offices in Quesn ...

  • Gulf & Fraser

    Branch Manager

    1 day ago

    Gulf & Fraser Vancouver, Canada

    Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can ...

  • Gulf & Fraser

    Money Advisor

    5 days ago

    Gulf & Fraser Vancouver, Canada

    Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can ...

  • Vancouver Fraser Port Authority

    Manager, Accounting Services and Systems

    4 days ago

    Vancouver Fraser Port Authority Vancouver, Canada

    **BE PART OF THE TEAM THAT BRINGS THE WORLD TOGETHER** · **Career Opportunity: Manager, Accounting Services and Systems** · Join an organization that plays a critical role in Canada's economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes ...

  • Vancouver Fraser Port Authority

    Manager, Program Management

    1 week ago

    Vancouver Fraser Port Authority Vancouver, Canada

    **BE PART OF THE TEAM THAT** · **BRINGS THE WORLD TOGETHER** · *** · **Job Opportunity**:Manager, Program Management · Join an organization that plays a critical role in Canada's economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to be ...

  • Fraser Academy Association

    Administrative Assistant

    1 week ago

    Fraser Academy Association Vancouver, Canada

    Administrative Assistant · About Fraser Academyx (FAx) · Fraser Academy is a school located in the heart of Kitsilano in Vancouver, dedicated to serving children with language-based learning differences like dyslexia. FAx is the outreach arm of school and we aim to serve the 1 in ...

  • TD Bank

    District Vice President, Fraser Valley

    3 days ago

    TD Bank Vancouver, Canada

    406401BR · Retail Banking - Management · Vancouver, BC · April 17, 2023 · Company Overview · Department Overview · TD Bank Group · - Headquartered in Toronto, Canada, TD Bank offers a full range of financial products and services. We have more than 26 million customers worldwide ...

  • TD Bank

    District Vice President, Fraser Valley

    3 days ago

    TD Bank Vancouver, Canada

    **TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · - TD Bank Group · - Headquartered in Toronto, Canada, TD Bank offers a full range of financial products and services. We have more than 26 million custome ...

  • Port of Vancouver

    Manager, Program Management

    1 week ago

    Port of Vancouver Vancouver, Canada

    **BE PART OF THE TEAM THAT** · **BRINGS THE WORLD TOGETHER · **Job Opportunity**:Manager, Program Management · Join an organization that plays a critical role in Canada's economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the ...

  • Fraser Academy

    Administrative Assistant

    6 days ago

    Fraser Academy Vancouver, Canada

    About Fraser Academy x (FAx) · Fraser Academy is a school located in the heart of Kitsilano in Vancouver, dedicated to serving children with language-based learning differences like dyslexia. FAx is the outreach arm of school and we aim to serve the 1 in 5 people in the larger co ...

  • Fraser Academy Association

    Remedial Math Instructor

    1 week ago

    Fraser Academy Association Vancouver, Canada

    **Remedial Math Instructor (Part-Time)** · **About Fraser Academy**x** (FAx)** · Fraser Academy is a school located in the heart of Kitsilano in Vancouver, dedicated to serving children with language-based learning differences like dyslexia. FAx is the outreach arm of school and ...

  • Fraser Institute

    Human Resources Manager

    2 days ago

    Fraser Institute Vancouver, Canada

    **Date Posted**: · - Tuesday, May 16, 2023 · **Location**: · - Vancouver, BC · The Fraser Institute has a full-time opening for an HR Manager in our Vancouver office. This is an excellent opportunity for a highly motivated team player with an interest in supporting the core day-t ...

  • YWCA Metro Vancouver

    Career Advisor, Ywca Believe Program

    1 week ago

    YWCA Metro Vancouver Vancouver, Canada

    Job DescriptionThe Career Advisor role works directly with clients in one-on-one and group-based environments, providing guidance and skills-building support in person and virtually. The role also connects with employers and organizations across industries to engage them in the p ...

  • Vancouver Fraser Port Authority

    Employee and Labour Relations Advisor

    1 day ago

    Vancouver Fraser Port Authority Vancouver, Canada

    **JOIN US IN CHARTING A COURSE TO A MORE SUSTAINABLE FUTURE** · Join an organization that plays a critical role in Canada's economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world's most sustainable port. · The Vancouver ...

  • Grant Thornton

    People and Culture Consultant

    1 week ago

    Grant Thornton Vancouver, Canada

    **Who we are** · You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a la ...

  • YBC

    Ymca Bc

    1 week ago

    YBC Vancouver, Canada

    **Position Title**: Activity Coach, Shapedown · **Terms**: Part Time, Permanent · **Location**: Vancouver - Additional work in Surrey/Coquitlam and Virtual · **Start Date**: ASAP · **Hours of Work**:5-12 hours per week · Additional hours for meetings, training, report writing and ...

  • YMCA of GREATER VANCOUVER

    Activity Coach, Shapedown

    15 hours ago

    YMCA of GREATER VANCOUVER Vancouver, Canada

    **Position Title**: Activity Coach, Shapedown**Terms**: Part Time, Permanent · **Location**: BC Children's Hospital and Langara YMCA · **Start Date**: ASAP · **Hours of Work**:4-6 hours per week · Additional hours for meetings, training, report writing and coaching · **Schedule** ...

  • CIBC

    Manager, Client Advice I

    4 days ago

    CIBC Vancouver, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...