- Analyze disability, life, critical illness and specialized health insurance portfolios for groups for the purpose of discussions with clients and market intermediaries.
- Participate in meetings to evaluate the financial experience with Actuarial and Sales departments for the purpose of identifying causes of any deficit and improving the results.
- Follow up on these meetings by informing the claims management team of the results and ensure additional coaching to the team, where appropriate.
- Lead monthly or quarterly meetings with clients to share the results of evaluations and present an action plan where needed.
- Identify procedural, administrative and contractual discrepancies related to case file management and submit solutions to the management team.
- Work with clients and the claims team on managing service issues, andresolve politically sensitive cases.
- Represent the department as subject matter expert with internal and external partners.
- Act as a resource and mentor for processes and best practices in case management.
- Review and respond to RFPs. Participate in finalist presentations.
- Work closely with Implementation team and new clients during the implementation process.
- Participate in special projects such as changes to computer systems, choice of tools, development of procedures, statistical reports, etc.
- Any other tasks assigned to or initiated by the employee.
- Bachelor's degree in business management or a related field
- Minimum 5 to 7 years of experience in the Life and Disability claims Group Insurance Industry
- Excellent command of the English language French is an asset
- Strong working knowledge of MS Excel, PowerPoint, & Word
- Strong written and verbal communication skills
- Self-reliant and organized
- A team player
- Strong analytical skills
- Ability to adapt to any situation
- Excellent customer service skills; ability to build strong working relationships
- First-rate presentation skills
- Strong problem solving, interpersonal, and negotiation skill.
- Ability to work under pressure and manage priorities
-
public relations consultant
2 days ago
Agnostic Inc. Toronto, Canada Full timeWork Term: Permanent · Work Language: English · Hours: 40 hours per week · Education: Bachelor's degree · Experience: 2 years to less than 3 years · or equivalent experience · Work setting · Advertising, marketing and public relations agency · Tasks · Develop all kinds of events ...
-
Employee & Labour Relations Consultant
1 week ago
Toronto Community Housing Toronto, Canada Full time PermanentWhat we offer · In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including: · Minimum three (3) weeks of paid annual vacation days, i ...
-
Fire Fighter Relations Consultant
3 weeks ago
Muscular Dystrophy Canada Toronto, ON, CanadaHelp us build new partnerships · We are seeking a Fire Fighter Relations Consultant to join our organization and make a difference in the neuromuscular community by bridging connections between Muscular Dystrophy Canada and Fire Departments across the country. · With a key focus ...
-
Patient Relations Consultant
1 week ago
Michael Garron Hospital Toronto, CanadaPosition Overview · The Patient Relations Consultant collaborates with the healthcare team to ensure a positive patient and family-centred experience. The Patient Relations Consultant uses their emotional intelligence andworks to support and strengthen the relationship between th ...
-
Consultant, Colleague Relations
1 week ago
Grant Thornton Toronto, Canada**Who we are** · You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a la ...
-
Labour Relations Consultant
2 weeks ago
University of Toronto Toronto, Canada**Date Posted**:07/25/2023 · **Req ID**:32986 · **Faculty/Division**: People Strategy, Equity & Culture · **Department**: People Strategy, Equity & Culture · **Campus**: St. George (Downtown Toronto) · **Description**: · As an integral part of a highly collaborative and consultat ...
-
Client Relations Consultant
1 month ago
Beneva, Inc. Toronto, Canada Full timeJob Posting Title: · Client Relations Consultant · Status: · Regular · Job Description: · The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefit ...
-
Government Relations Consultant
3 weeks ago
Toronto Hydro Toronto, Canada**WORK ILLUSTRATION**: · The incumbent leads and executes policy and issues management activities in support of strategic corporate objectives with a range of municipal stakeholders. Working closely with senior management, s/he generates analysis and advice in response to emergin ...
-
Employee Relations Consultant
1 week ago
BMO Financial Group Toronto, Canada100 King Street West Toronto Ontario,M5X 1A1 · You will be working full time hours but on a 6 month contract, this can be hybrid or remote depending on your location. · Provides expert employee relations advice and governance to ensure that employee relations policies, practices ...
-
Employee Relations Consultant
3 weeks ago
Toronto Transit Commission Toronto, Canada**JOB INFORMATION** · **Requisition ID**: 7501 · **Number of Vacancies**: 1 · **Department**: Human Resources Employee Relations · **Salary Information**: $99, $124,724.60 · **Pay Scale Group**: 10SA (CAN/S/J/10SA) · **Employment Type**: Temporary (until approximately November 3 ...
-
Employee Relations Consultant
2 weeks ago
Toronto Transit Commission Toronto, Canada**JOB INFORMATION** · **Requisition ID**: 9099 · **Number of Vacancies**: 2 · **Department**: Human Resources Employee Relations · **Salary Information**: $101, $127,218.00 · **Pay Scale Group**: 10SA (CAN/S/J/10SA) · **Employment Type**: Regular · **Weekly Hours**: 35 **Off Day ...
-
Labour Relations Consultant
3 weeks ago
LCBO Toronto, CanadaLCBO · Location Address: · 100 Queens Quay East, 9th Floor, Toronto · Nombre de postes à pourvoir: · 1 · Pay · $57, $97,506.00 · Description du poste: · Labour Relations Consultant · Do you see yourself as an advisor, helping to solve complex problems by providing insightful expe ...
-
Labour Relations Consultant
2 weeks ago
Hydro One Networks Inc Toronto, Canada**47177** - **Toronto** - **Regular** -** · Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since th ...
-
Public Relations Consultant
1 week ago
Agnostic Toronto, CanadaAgnostic, one of Canada's fastest-growing full-service communications agencies, is looking for our next Senior Account Executive to join our Consumer team. We're looking for someone who is excited by fast-paced, insight-driven opportunities with an agency that believes in making ...
-
Banque Scotia Toronto, CanadaNuméro de la demande: 192884 · Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. · Les consultants contribuent au succès global des activités des Services RH en veillant à ce que les initiatives assignées, l ...
-
Client Relations Consultant
1 week ago
the Ladders Scarborough, CanadaJob Posting Title:Client Relations ConsultantStatus:RegularJob Description:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role ha ...
-
Vosyn Ontario, CanadaCompany Overview: · At Vosyn, an AI Startup at the forefront of pioneering innovation, we're forging a future where language barriers vanish, and universal content access becomes reality. Our mission goes beyond altering global communication; we're in the business of redefining ...
-
Employee & Labour Relations Consultant (Hybrid)
4 weeks ago
Workplace Safety and Insurance Board Toronto, Canada**Our people have different ways of working and lifestyles. We're committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.** · **About the W ...
-
Employee & Labour Relations Consultant (Hybrid)
2 weeks ago
Workplace Safety and Insurance Board Toronto, CanadaProvides consultation and creative human resources solutions to management in various clients/business areas. Advises all levels of management on HR solutions related to employee and labour relations matters. · Collaborate with other HR areas in the design, development and delive ...
-
HR Consultant Employee Labour Relations
2 weeks ago
City of Toronto Toronto, Canada**Job ID**: 38467 · **Job Category**:Human Resources · **Division & Section**:People & Equity, Employee Relations · **Work Location**:Metro Hall, 55 John Street, Toronto, ON · **Job Type & Duration**:Temporary, Full-time, 16 months vacancy · **Salary**:$86, $108,459.00 · **Shift ...
Client Relations Consultant - Toronto, Canada - CIE_101 Beneva Inc.
Description
Description
:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of business, participating in the acquisition and implementation of new business, and in project related activities to support clients and department goals. Elements of management such as delivering feedback to staff will be required. The Client Relations Advisor III represents the department with Sales, Administration, and the Actuarial teams
JOB DUTIES
REQUIREMENTS
SKILLS
#LI-ENG
#LI-HYBRID