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    Assistant Manager - Richmond Hill, Canada - Tim Hortons

    Tim Hortons
    Tim Hortons Richmond Hill, Canada

    1 week ago

    Tim Hortons background
    Full time
    Description

    Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.

    By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

    As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

    As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

    Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.

    Responsibilities:

    • Managing labour costs through effective floor management
    • Controlling food & paper costs using order guides
    • Ensuring that product launches and promotions are executed with perfection
    • Resolving Guest issues, as well as working with your team to minimize issues
    • Participate in the recruitment process
    • Training new Team Members
    • Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
    • Coach & discipline Team Members as needed
    • Be a leader and always lead by example by following all Tim Hortons policies and procedures
    • Plan, organize, direct, control and evaluate daily operations
    • Foster a positive work environment through leadership and example
    Experience - Minimum 1 year experience in the quick-service restaurant industry * Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook * Strong leadership and interpersonal skills * Customer service mindset * Flexible schedule
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