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    Credit & Collections Analyst - Winnipeg, Canada - CP

    CP
    CP Winnipeg, Canada

    Found in: Talent CA C2 - 3 days ago

    Default job background
    Full time
    Description

    POSITION ACCOUNTABILITIES

  • Monitor and timely collection of the past due receivables, protecting CPKC's Financial position
  • Adhere to daily targets and departmental objectives
  • Investigate/validate account discrepancies by working with CPKCs internal and external customers
  • Build and maintain collaborative relationships with customers and internal stakeholders such as Operations and Marketing & Sales
  • Strategically manage multiple escalated accounts in addition to a non-escalated portfolio while ensuring visibility to matters through the maintenance of collection metrics
  • Drill down to the root cause to resolve complex issues; working with leaders to ensure a go-forward process is in place
  • Build business cases to support write-offs or settlements
  • Drive process improvement by proactively identifying issues and propose solutions
  • Provide subject matter expertise support to other departments or projects as required
  • Protect CPKC's value by keeping information confidential

    • POSITION REQUIREMENTS

  • Post-secondary education majoring in Accounting or Bachelor's degree in Accounting
  • Three years' experience in a collections role
  • SAP knowledge is an asset
  • High proficiency in Microsoft Office is required
  • Excellent communication, negotiation, and problem-solving skills
  • Highly effective communicator, confident, passionate, clear, respectfully assertive, and inspiring in both written and verbal communication
  • Excellent organizational and time management skills
  • Solid understanding of basic accounting principles, fair credit practices and collection regulations
  • Ability to work independently in a fast-paced, demanding environment with the skill-set to conduct meetings to ensure all parties are present and understand their roles
  • Ability to maintain a high level of confidentiality
  • Railroad or transportation experience preferred

    • WHAT CPKC HAS TO OFFER

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program
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