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    Sales Manager - Ontario, Canada - Enercare

    Enercare
    Enercare Ontario, Canada

    2 days ago

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    Description

    Accountabilities:

  • Primary focus is to drive positive, sales volumes and unit continuity; build solid teams; and drive customer satisfaction for the Sales business.
  • Accountable for a group of EMC, RSC and Sales agents- with targets to contribute on average in excess of $20Mn in revenue.
  • Requirement to foster positive working relationships with; MST call center, Sales Support; Field Operations, Install planning, Install Logistics/ Reconciliation.
  • Direct accountability for weekly sales field performance with a focus on key metrics i.e. closing ratios; average sale values; gross margins; up sell rate (duct-cleaning; extended warranty; indoor air and water quality products, water treatment, Heat pumps).
  • Accountable for overall customer care and satisfaction.
  • Contribute to promotional; pricing; supplier and new product strategies.
  • Ability to manage manpower/workload both on a day to day and longer-term basis
  • Ability to set targets; forecasts and budgets.
  • Responsible for the identification of recruitment needs, direction and motivation of a high performing sales team through effective training and coaching.
  • Proven ability to build business through the generation of leads; referrals and working with Technicians to drive lead activity.
  • Promote and ensure consistency of products and offerings with the Enercare brand values.

    • Qualifications:

  • Minimum 5 years sales and service industry leadership/management experience
  • Undergraduate degree in business or engineering preferred
  • MBA or related graduate degree or equivalent work experience an asset
  • Ability to excel in a demanding; fast paced; ambiguous work environment while driving towards goals and targets.
  • Strong leadership skills
  • Proficiency using computers and systems
  • Ability to give professional presentations.
  • Strong conflict resolution skills
  • Demonstrated ability to make quick decisions without detailed information
  • Ability to handle escalated customer issues
  • Travel within regions is required

    • Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare's recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant's accessibility needs due to disability and are available upon request.

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