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Vaughan

    Quality Associate - Vaughan, ON, Canada - AFCC Automotive Finance Canada Inc

    AFCC Automotive Finance Canada Inc
    AFCC Automotive Finance Canada Inc Vaughan, ON, Canada

    2 weeks ago

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    Description
    At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we've been committed to making dreams come true for independent car dealers.

    AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business.

    Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. AFC's core business complements the other business units within the OPENLANE group of companies. We seek to understand and improve our customers' experience.
    Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
    Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
    Immediately vested 401K (US) or RRSP (Canada) with company match
    Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

    We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals.

    You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers.


    Powered by Passion:
    you are obsessed with customer service and helping our customers realize their unlimited potential. Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
    Manage accounts and enhance dealer growth by engaging in focused performance-related discussions.
    Manage, service, and mitigate risk on customer accounts.
    Manage existing accounts and drive new growth opportunities.

    A valid driver's license with reliable and dedicated transportation.
    Ability to use and understand technology required for your position such as mobile applications and software.
    High level of accountability towards local goals and business targets.

    Experience with Google Workspace, Salesforce, and Tableau
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