Jobs
>
Mississauga

    Specialist Service Associate - Mississauga, ON, Canada - McKesson

    McKesson
    McKesson Mississauga, ON, Canada

    2 weeks ago

    Default job background
    Description
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

    The Patient Services Specialist is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty


    Duration:
    12 months contract

    The Patient Services Specialist will be responsible for the timely enrollment of the patient into the Patient Support Program

    Liaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as required

    Process documents supporting the patient's care, including infusion reports, lab results, copays

    Participate and assist in departmental continuous improvement activities related to process, quality, training, etc

    Maintain service levels in case management, including telephone answer rates, time to initial contact with the patient

    Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established as the Program level

    Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing.

    Experience in the healthcare, pharmaceutical or insurance industry would be an asset

    Strong customer service, communication, problem solving skills required

    Comfortable working in a contact center environment

    Proficient in Microsoft Office applications (Word/Excel)

    Flexibility in working rotational or variety of different hours (hours of operation are 8 am to 8 pm Monday to Friday)

    Career Level – IC Business Support – B4


    At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.

    That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

    The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions.

    This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.


    The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links.

    While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

    McKesson is an equal opportunity employer and values diversity in its workforce.

    We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.


    The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

    Current employees must apply through internal career site.
  • McKesson Canada

    Hybrid Patient Services Associate

    1 week ago

    McKesson Canada Mississauga, Canada

    McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide ...

  • Ferguson Financial Planning | CI Assante Wealth Management

    Service Associate

    4 days ago

    Ferguson Financial Planning | CI Assante Wealth Management Mississauga, Canada

    **SUMMARY OF ROLE**: · We are currently seeking a Service Associate to join our team in Mississauga and support the operations of the Ferguson Financial Planning team at Assante Capital Management. The Service Associate will play a crucial role in facilitating account management ...

  • Value Village

    Customer Service Associate

    1 week ago

    Value Village Mississauga, Canada

    **Job Title: Customer Service Associate** · **Who we are**: · - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ · **Summary & Positions**: · At Savers ...

  • PenguinPickUp

    Customer Service Associate

    2 weeks ago

    PenguinPickUp Mississauga, Canada

    **Job Title**:Customer Service Associate · **Reports To**:Customer Service Supervisor · **Department**: PenguinPickUp · **Position Summary** · **Responsibilities**: · The specific duties and responsibilities for this position include but are not limited to the following: · - Lear ...

  • Snaplii

    Customer Service Associate

    1 week ago

    Snaplii Mississauga, Canada Part time

    **About Snaplii** · Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favourite merchants, cash-ba ...

  • Chef Brandz

    Customer Service Associate

    6 days ago

    Chef Brandz Mississauga, Canada

    **Customer Service Associate/Acting Customer Service Supervisor** · - **Core Responsibilities**_ · - Greeting customers, clients and accepting deliveries · - Receive, process, and verify the accuracy of orders from customers utilizing the organizations' internal software system. ...

  • SS&C

    Associate, Investor Services

    1 week ago

    SS&C Mississauga, Canada

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...

  • Dana Hospitality

    Food Service Associate

    1 week ago

    Dana Hospitality Mississauga, Canada

    Company Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...

  • Assante Financial Management Ltd. / WWH Financial Group

    Associate - Client Services

    2 weeks ago

    Assante Financial Management Ltd. / WWH Financial Group Mississauga, Canada

    We are seeking an individual who desires a long-term opportunity to grow and advance, helping shape an already successful financial planning practice. · Being a member of a small but growing team within a large firm, you gain exposure to many different aspects of the business. Ou ...

  • CIBC

    Financial Services Associate

    3 hours ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • Baylis Medical Technologies Inc.

    Customer Service Associate

    5 days ago

    Baylis Medical Technologies Inc. Mississauga, Canada

    **The Big Picture** · Reporting to the Manager, this is a key position in providing the best customer experience for our customers. · As a Customer Service Associate your main responsibility will be to process and verify customer orders in a timely manner. In addition, you will b ...

  • Signature Culinary Inc

    Customer Service Associate

    2 weeks ago

    Signature Culinary Inc Mississauga, Canada

    **Customer Service Associate** · - **Core Responsibilities**_ · - Greeting customers, clients and accepting deliveries · - Receive, process, and verify the accuracy of orders from customers utilizing the organizations' internal software system. · - Resolve product or service prob ...

  • Dana Hospitality

    Food Service Associate

    1 week ago

    Dana Hospitality Mississauga, Canada

    Company Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...

  • LASIK MD

    Customer Service Associate

    1 day ago

    LASIK MD Mississauga, Canada

    See if you are our next: · **CUSTOMER SERVICE ASSOCIATE / **SURGICAL COUNSELOR** · Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of ...

  • CIBC

    Financial Services Associate

    5 days ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • SS&C

    Associate, Investor Services

    5 days ago

    SS&C Mississauga, Canada

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...

  • SS&C

    Associate, Investor Services

    6 days ago

    SS&C Mississauga, Canada

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...

  • CIBC

    Financial Services Associate

    1 week ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • CIBC

    Financial Services Associate

    1 week ago

    CIBC Mississauga, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • ONETeam Sports Group

    Order Services Associate

    1 week ago

    ONETeam Sports Group Mississauga, Canada

    We are OneTEAM Sports Group, Canada's largest and most trusted provider of sports equipment, branded apparel, and custom accessories. For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and com ...