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    Senior Field Auto Appraiser - Waterloo, Canada - Definity

    Definity
    Definity background
    Casual
    Description

    Job Description

    What to Expect in This Role?

    • Travel to different locations within the Waterloo Area to inspect automotive physical damage and perform appraisals
    • Complete appraisal and negotiate with repair shops on correct repair methods and pricing
    • Control repair facility expenses by promptly addressing any additional damage reported by the facility
    • Conduct remote appraisals and negotiate with third-party facilities
    • Review subrogation estimates for accurate repair methods and pricing
    • Collaborate with colleagues during busy periods
    • Process total loss claims efficiently
    • Conduct vehicle re-inspections as necessary
    • Participate in team meetings and performance reviews
    • Cover all Canadian regions within the remote estimating program and Image Capture
    • Prepare Autosource documents for total loss files and stolen vehicles
    • Offer technical expertise to adjusting staff when requested
    • Maintain expertise in car repair techniques, estimating software, and vehicle evaluations
    • Suggest new methods to enhance workflow for review by team leaders
    • Perform desk audits for compliance assurance
    • Address towing issues in collaboration with the towing team
    • Work with other appraisers to cover staffing shortages, vacations, or absences

    Requirements for the Role

    • Minimum of 4 years of direct experience in appraising/estimating automotive physical damages
    • Preference for candidates with a Certified Auto-Body Repairman License (class A or B/310B Journeyman OR Red Seal)
    • Proficiency with estimating software like Audatex-Qapter and Mitchell
    • Technical knowledge of auto body collision and mechanical repairs
    • College/university/technical degree is an asset
    • Good understanding of the collision industry
    • Ability to work independently with minimal supervision
    • Completion of I-Car and/or technical courses is an asset
    • Proficiency in Windows operating system and Microsoft Office (Excel, Word)
    • Positive attitude and team focus are essential
    • Clear and effective communication with all stakeholders
    • Valid Ontario Driver's License and clean driving record

    Posting Range: $55,800 - $102,800

    About Us

    Interested in this role but don't meet every requirement? We encourage you to apply. Candidates don't need to meet all qualifications to add value to our team. We value diverse backgrounds and perspectives to enhance our services. Inclusion, diversity, and equity are crucial to our success at Definity.

    What You'll Get

    • Hybrid work schedule for most positions
    • Company share ownership program
    • Pension and savings plans with company-matched RRSP contributions
    • Paid volunteer days and charitable donation matching
    • Educational resources, tuition assistance, and study leave
    • Support for gender affirmation surgery, access to BIPOC counselors, programs for working parents
    • Wellness and recognition initiatives
    • Discounts on various products and services

    The actual salary may vary based on the candidate's work location and other factors like skills, education, and experience. Eligible employees may also participate in incentive plans based on company and individual performance.

    Expect a Lot — You Deserve It

    Our inclusive workplace values diversity and accessibility. If you need accommodations during the recruitment process, please inform us.

    Background Checks

    This position requires successful clearance of background checks, including criminal checks and references.


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