Bilingual Fundraising Assistant - Montreal, Canada - JDRF Canada

Description

JDRF is the largest non-profit organization in the world that is exclusively focused on type 1 diabetes (T1D). At JDRF, we realize that a cure is not just a destination but a journey. Our goal is to progressively remove the impact of type 1 diabetes (T1D) from people's lives and funding research into cures is our #1 priority. While we wait for cures, we also fund ground-breaking research that seeks to improve the lives of people with T1D.

If you are looking to make a substantial impact in the lives of the more than 300,000 Canadians living with T1D, now is the time to join our team at JDRF.

We're currently seeking a Bilingual Fundraising Assistant to join our team. The Fundraising Assistant will drive fundraising revenue through contacting peer-to-peer event participants to recruit, register, confirm participation and share information, having a direct impact on fundraising success in the Eastern region.

In this position, you would have the opportunity to:

• Contribute to the success of peer-to-peer fundraising events by inspiring, motivating and stewarding past, current and potential participants, primarily through telephone communication
• Build meaningful connections with donors and volunteers and identify and escalate, to the appropriate team member, potential new and diverse revenue streams (i.e. major gifts, events fundraising, planned-giving, annual giving, corporate partnerships) that further JDRF's mission
• Build relationships with local partners to source in-kind sponsorships for fundraising events
• Using JDRF's CRM, maintain data integrity by accurately recording interactions and ensuring constituent information is updated
• Produce, maintain, verify and distribute a range of regular weekly, monthly and annual reports that support fundraising efforts and communications
• Troubleshoot and support event participants with online fundraising pages
• Assist with the implementation and follow-up activities for fundraising events including monitoring results, final reports and the recognition and stewardship of donors
• Provide support tools and communications to volunteer committees as needed
• Collaborate closely and support the corporate engagement, volunteer/community engagement, and event experience teams to achieve overall event objectives
• Provide administrative support relating to fundraising programs and events
• Provide backup customer service support to the general phone line and email inbox when required
• Maintain a thorough understanding of JDRF's mission and research strategy.

Qualifications:

• 1-2 years' experience in an administrative role with a strong focus on telephone communications; Service-oriented with a professional and personable phone demeanor is required
• Fluently Bilingual in both French and English
• College diploma in general administration, Event Planning, fundraising or related discipline or an equivalent combination of education and experience
• Proficient computer skills in Microsoft Office 365; Experience with a CRM database; Experience working with peer-to-peer fundraising software an asset
• Ability to create reports using excel and/or from a CRM database
• Strong written and verbal communication skills in order to successfully interact with external constituents, staff and volunteers
• High degree of attention to detail and ability to keep organized with multiple concurrent tasks
• Demonstrated ability to work collaboratively in a team environment as well as independently to achieve required deadlines and targets
• Ability to handle confidential information with tact and professionalism
• Flexibility to work some irregular hours, including occasional evenings and weekends as required

Salary Range: $47,000-$51,000, commensurate with skills and experience.

Location Preference: The incumbent will work remotely from a home office but preferred to be in the Montreal area to best support the needs of the region.

Application Process Details: We will review applications as they are received. Please send your application through our careers website.

Here's a few details about what JDRF employees receive:

• Remote-first: Our employees love the convenience and flexibility of working remotely from a home-office, so all JDRF positions are work from home (within Canada).
• Health and Wellness Benefits: Benefits to support your physical and mental health – this includes Manulife group benefits, Maple virtual health care, Not Myself Today to support mentally healthy workplaces and generous paid sick time.
• Professional Development: We want JDRF employees to grow within their roles and have a career at JDRF, so we practice Career Development Planning and have a budget for paid development opportunities for each employee.
• Other benefits include: Group RRSP Matching Program, winter holiday office closures, flex weeks in the summer and more

Benefits listed above for regular full-time employees. Not all benefits may be available to part-time or temporary employees.

About JDRF

JDRF is the largest non-profit organization in the world that is exclusively focused on type 1 diabetes (T1D). At JDRF, we realize that a cure is not just a destination but a journey. Our goal is to progressively remove the impact of type 1 diabetes (T1D) from people's lives and funding research into cures is our #1 priority. While we wait for cures, we also fund ground-breaking research that seeks to improve the lives of people with T1D.

JDRF Canada has a company culture rooted in our Core Values of Respect, Understanding and Integrity; Perseverance; Collaboration; Risk Taking and Entrepreneurship; and Efficiency, Effectiveness and Accountability – if our core values are exemplified in the way that you work, we might be a great fit for each other.

Recruitment Process: We may review applications as they are received and this position will remain posted until it is filled. Our recruitment process typically includes an initial introductory phone call with an HR team member, and up to two video interviews over MS Teams with the hiring manager and other members of the team. Some positions may require a skills-based evaluation to be completed as a part of the recruitment process. We thank all those applicants that apply, but please note only those selected for an introductory phone call will be contacted after their application is submitted.

JDRF strives to foster a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. JDRF is also committed to developing an inclusive, barrier-free selection process and work environment. Please advise if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality