Leila Ngabirano

I am a bilingual administrative assistant with two years of experience in the domain. I am passionate about my work and pride myself on my effective time management skills. I have a strong ability to prioritize tasks and meet deadlines consistently. Versatility is another strength of mine, as I can adapt easily to different situations and work on diverse projects.

Team spirit and solidarity are important values to me, and I always enjoy collaborating with others to achieve common goals. Being bilingual in French and English allows me to communicate efficiently with colleagues and clients from diverse backgrounds. Additionally, I am proficient in various software systems, including Microsoft Office Suite, Google Suite, and EPOS, among others.

Motivated and responsible, I take ownership of my work and ensure that tasks are completed to the best of my abilities. I am known for being reliable and autonomous, as I can work independently with minimal supervision. My sociable and friendly nature allows me to build positive relationships with colleagues and stakeholders, creating a harmonious work environment. Lastly, my organizational skills and discretion enable me to handle sensitive information with the utmost confidentiality.

I am excited to bring my skills and experience to any project or team, and I look forward to the opportunity to contribute to your organization.

Executive Assistant, Omega logistics- car rental, Bamako, Mali.

December 2020-September 2022.

• Coordinate the flow of information internally and with other services.
• Write letters and minutes.
• Schedule and confirm appointments and meetings.
• Greet visitors, determine the purpose of their visit and direct them to the appropriate person.
• Correspond with customers and parts suppliers. Track the availability and routes of each vehicle.
• Regularly check and delegate the renewal of car insurance and technical inspections.
• Take into account all expenses related to vehicle maintenance and an airport reception lounge in Microsoft Excel.
• Organize external travel and determine the budget for expenses.

Customer Service Supervisor, PHARMAPRIX, Montréal

October 2022 - December 27, 2023

• Train, encourage, advise and provide feedback to customer service staff to ensure prompt and courteous service.
• Maintain awareness of all loss prevention processes and educate cashiers on implementation.
• Balance cash funds and prepare administrative reports using EPOS management software.
• Collaborate with management to control pharmacy finances.

La Rochelle Private Institution, Bamako— Bachelor's degree in experimental sciences obtained in September 2022.

De La Salle Public High School,Ottawa —Grades 9-11 completed 2017-2020.