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Manager, Business Operations Analysis - Canada - SpryPoint Services Inc.
Description
Simply put, SpryPoint provides Smart Solutions for Smart Utilities.Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector.
Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers.
Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities.If you thrive in a fast-paced environment, have a passion for developing data-driven strategies to accelerate business growth, and enjoy working collaboratively with a team of game changers, you may be a perfect fit for our first Revenue Operations leader.
In this role you will be responsible for overseeing our Go To Market (GTM) through data and analytics initiatives, maximizing the lead generation process, providing metric visibility, and informing business decisions and strategy driving revenue and growth.
Using those insights, you'll recommend then ensure implementation and iteration of tactics to increase our return on GTM investments.
You will dive in where needed to help reach our next point of growth, engaging in the operational validation required to prove value prior to scaling.
Partner with Sales and Marketing leadership to analyze and develop market segmentation, territory mapping, and target account lists; Assist in Annual Operating Planning, budgeting, and developing new market opportunitiesCreate and manage a Sales/Marketing Enablement program to enhance team effectiveness
Support onboarding, training, and organize the Annual Sales Kickoff Program for team development
Partner with leadership to develop, implement, train on, and monitor selling strategies and sales plays to achieve corporate goals
Develop account scoring methodology and ABM target account lists, operationalizing in Sales and Marketing systems for use in campaign targeting and outbound prospecting
Align with Sales and Marketing leadership on key business metrics, and build scalable dashboards for KPIs and progress monitoring
Responsibilities - Management & Financial
Own system and process efficiency by solving emerging issues, and implementing enhancements, integrations, and automation within Salesforce
Partner with finance to manage the marketing PnL workbook and ensure financial alignment
Track sales forecasts and pipeline planning, including partner opportunities
Conduct data analysis, understand insights, and support sales team audits for data-driven strategies
Bachelor's degree (advanced degree or MBA a plus)
~5+ years experience in Sales/Revenue Operations at a high-growth software/SaaS company (enterprise SaaS and/or regulated industry experience is preferred)
~ Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
~ Fluency in other systems and sales tools that drive Sales/CS productivity, as well as BI tools
~ Previous work experience at a high-growth SaaS company
~ Advanced Microsoft Excel/Google Sheets skills
~ Strong analytical abilities:
you understand the "why" and "how" of data, and can tell the story behind it
Remote-first and autonomous working environment
~ Flexible working hours
~ 500 towards your home office setup
~ Health, dental, vision, and life insurance
~ Summer Fridays (1⁄2 day Fridays)
~ We do not discriminate on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
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