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    Image Desk Appraiser - Montreal, Canada - CAA Club Group

    CAA Club Group
    CAA Club Group Montreal, Canada

    5 hours ago

    Default job background
    Description

    Position Details

    Reporting to the Director, the Auto Physical Damage Image Desk is responsible to build, review and approve estimate assignments.

    • Build, review and approve incoming photo image-based estimate assignments from policyholders and repair shops.

    • Review of claims details to ensure correct information is recorded on the appraisal.

    • Negotiate costs with repair facilities.

    • Provide advice to the Auto PD adjusters when exceptions are encountered.

    • Upon request, provide total loss vehicle evaluations.

    • Upon request, provide evaluation of stolen and unrecovered vehicles.

    • Support the coordination of internal and external appraisal resources to ensure assignments are dispatched for non-drivable vehicles, in a timely fashion.

    • Confirm applicable coverages and appraisal information is correct and that dispatched assignments include correct vehicle, shop, and policyholder information.

    • Assist with training of internal appraiser Associates by providing guidance and training to newly hired or promoted Associates.

    • Support Auto PD adjusters by being available as a resource to assist with technical auto damage information.

    Who you are

    • GAA Appraiser Certification (mandatory)

    • Bilingual (French and English fluent written and verbal communication skills).

    • Two years of experience in an insurance appraisal or body shop estimating role.

    • Post-secondary diploma/degree, or industry experience as an equivalent.

    • I-Car courses and/or automotive trades schooling is an asset.

    • Automotive knowledge of vehicle construction, repair and damages analysis skills.

    • Evidence of investigative logic.

    • Evidence of negotiation skills.

    What's In It for You

    • Competitive total compensation and benefits package

    • Annual shared success program based on performance

    • Annual merit increases based on performance

    • Defined Contribution Pension Plan with a matching contribution component

    • Complimentary CAA Membership

    #LI-HYBRID

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