Customer Service Representative - Timmins, Canada - SMS Equipment Inc.

SMS Equipment Inc. Timmins, Canada

3 weeks ago

Full time

Description

At SMS Equipment our Customer Service Representatives are problem solvers who enjoy working with a variety of heavy equipment. As part of an essential and dynamic industry, our employees are safety focused, organized and thrive in a fast paced environment. If this sounds like you then SMS Equipment may have just the position you have been searching for This role is located in Timmins, ON.

The shift rotation for this role is 5x2.

The hourly rate for this position is $ $32.45 per hour, dependent upon experience.

Responsibilities include but are not limited too:

Providing customer with accurate parts and pricing information and sourcing alternative parts options when OEM parts are not available for order.

Maintaining parts inventories including identifying and cataloguing parts and assemblies, ordering, receiving, inspecting, sorting, stock handling, and up selling

Completing and entering all required documentation including preparing invoicing, following and tracking orders, shipping and receiving information for warehouse, data entry of purchase and work orders, and maintaining price lists and catalogues

Processing CORE returns as required and assisting with inventory counts and inspections
Other duties as required

Participate in annual inventory count

Qualifications:

The successful candidate will be an experienced Parts Technician. Equivalent combinations of education and experience may be considered. Other requirements include:

Considers safety a priority

Excellent attention to detail and time management skills

Proven ability to adhere to and maintain workplace health and safety initiatives

Strong focus on providing valuable customer service

Intermediate level of knowledge of MS Office Suite and computerized inventory systems is required

Highly motivated and able to work in a fast-paced environment with minimal supervision

Effective oral and written communication skills

This position is safety sensitive. Below are the current requirements from our customers that all candidates need to be able to complete to gain access to their worksite:

Drug & Alcohol Check

Employment Verification

Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

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