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    Nestle Job Application - Ontario, Canada - Nestlé

    Nestlé
    Nestlé Ontario, Canada

    3 weeks ago

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    Description

    Job Description:

    We are looking for a Tech Expert based out of our North York office who will oversee the bond between the IT and business consumers/customers within the area of Consumer (First Party) Data Capture & Governance, consisting of: 1) Gigya, a Customer Identity and Access Management provider (CIAM) and 2) Acquia Consumer Data Platform (CDP).

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    Job Responsibilities:

    • Provide technical expertise and consultancy of CIAM and Acquia CDP in collaboration with external partners and the global product team.
    • Shopify activity regarding user management, store settings changes or new store launch.
    • Promote optimal use of Acquia CDP and CIAM applications in support of business requirements.
    • Serve as the CIAM champion for the Canada market.
    • Liaise closely with application vendors and/or IT support teams.
    • Deliver relevant training and support to business teams.
    • Identify the appropriate applications or modules within the Consumer Data Capture solution architecture to meet business requirements.

    Job Requirements:

    • Perform facilitation and training of the platforms in easy-to-understand methods while tying in the business functionality processes.
    • Previous experience with SAP Customer Data Cloud/Gigya and/or Acquia CDP applications is preferred.
    • Ability to consistently deliver results.
    • Bachelor's degree in computer science, information systems or related discipline, or equivalent.
    • 3+ years of relevant technical expertise in Consumer (First Party) Data Capture systems (CDP, CIAM).
    • Ability to work remotely in a global, multicultural environment, and to operate in a matrix organization.
    • Experience developing technical POCs to prove out business outcomes
    • Demonstrated competency in project participation and execution of multiple large projects.
    • Strong customer service track record.
    • Technical skills to understand, challenge and improve technologies and solutions.
    • Good level of communication skills, able to adapt communication style for different levels in the organization and for non-technical business stakeholders.

    Job Details:

    Company: Nestlé

    Vacancy Type: Full Time

    Job Location: North York, ON, CA

    Application Deadline: N/A

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