- College degree
- 2 years FedEx sort operations or senior level hourly role experience OR, 2 years supervisory experience in related industry
- Must possess valid driver's license and a good driving record
- Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment. Ability to
- successfully complete all basic and recurrency training (including completing and maintaining DG certification
- mentor, coach, and act as a knowledge resource to other employees
- inspire a shared vision and empower and motivate a team
- prioritize and delegate in a time-sensitive manner
- Addresses and resolves conflict management
- Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
- Seeks to simplify business processes while ensuring quality
- Takes accountability for department failure and acts quickly to find a suitable solution
- Strong organizational, planning, and analytical skills
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Operations Supervisor - Surrey, Canada - FedEx
Description
GENERAL SUMMARY
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES