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    Field Service Copier Technician Manager - Toronto, Canada - Morris Business Solutions

    Morris Business Solutions
    Morris Business Solutions Toronto, Canada

    1 day ago

    Default job background
    Full time
    Description

    Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to join our team and lead the way in delivering top-notch technical support The successful candidate will be responsible for leading a team of field service technicians, ensuring the timely and efficient delivery of high-quality service to our clients in the Charlotte / Greensboro area. If you have a strong technical background, excellent leadership skills, and a passion for delivering outstanding customer service, we want to hear from you. The high standards of service we provide for our clients has played a crucial role in maintaining our high rate of retention, along with gaining new business.

    Qualifications/Requirements:

    • Must have minimum 3 years of technical experience with copiers and other office equipment; Xerox and Kyocera experience is a plus
    • Manage and lead a team of field service technicians, providing guidance, training and support
    • Basic computer skills: scan to email, scan to folder, Install Drivers, knowledge of Fiery or Papercut are helpful, but not required
    • Ability to communicate clearly and effectively
    • Ability to diagnose, problem solve, and maintain client integrity and relationships
    • Willingness to travel
    • Works efficiently to manage, and resolve service calls
    • Meticulous documentation and record-keeping abilities
    • Valid Driver's License

    Benefits:

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Matching
    • Life Insurance
    • Paid Time Off
    • Holiday Pay
    • Monthly Bonus
    • Yearly Raises
    • Highest Rated Technician goes on Presidents Club Trip. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key West

    Why work for Morris Business Solutions:

    • Supportive and motivational team with a family style environment
    • Competitive benefits including 401K with company match
    • Generous bonus and raises based on performance
    • Uncapped Earning Potential
    • Be part of a forward-thinking team that values creativity and innovation

    Check out our website at www.

    No after-hour shifts or weekends. Company provided vehicle. All maintenance and gas cards are provided with no need for out-of-pocket expenses or waiting to be reimbursed. Company Shirts are provided at no cost. Work Laptop Provided.

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