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Delivery Manager
5 days ago
Compugen Inc Richmond Hill, Canada**Job Title** · - Delivery Manager · **Vacancy No** · - VN5920 · **Work Location** · - Richmond Hill, ON · **Job Details** · **About Compugen** · Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, ...
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Service Delivery Manager
1 week ago
Sun Life North York, CanadaYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
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Service Delivery Manager
1 week ago
A.S.P. Incorporated North York, CanadaSERVICE DELIVERY MANAGER · - Are you passionate about safety & security while seeking opportunities in management?_ · For over two decades, ASP has been a pivotal player in the security and customer service sector across Canada. As a proud member of the ICTS Europe family, we ben ...
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Program Manager Infrastructure Delivery
7 hours ago
City of Richmond Hill Richmond Hill, CanadaPosting Id Department- Infrastructure and Engineering Services- Division- Infrastructure Delivery- Rate of Pay- $114, $132,854.00 Annual- Job Type- Permanent Full Time- Replacement/New Position- New Hire- Posting Type- Internal and External- Posting Date- 05/17/2024- Application ...
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Delivery Lead/agile Project Manager
1 week ago
Emergitel North York, Canada**Client will prefer someone with healthcare or pharmacy background** · Our well known enterprise client is actively seeking to hire a Delivery Lead (contract) who will support the delivery of a domain within one of their lines of business. · This position is a technology deliver ...
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Technical Delivery Manager
3 days ago
4Blind Canada Inc. Concord, CanadaEducation: Bachelor's degree · - Experience: 2 years to less than 3 years · **Tasks**: · - Establish and implement policies and procedures for information systems · - Authorize the development of specifications for products or services · - Recruit, train and supervise staff · - A ...
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Delivery Manager
1 week ago
JANA Corporation Aurora, CanadaDELIVERY MANAGER · JANA has a progressive culture of personal and professional growth. With a vested interest in each employee's professional growth and continuous improvement as an individual, JANA supports professional development, continuous education, industry participation a ...
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Delivery Manager
2 days ago
Altus Group Toronto, Canada Temps pleinCatégorie d'emploi: · Technologie Gamme des niveaux de rémunération : · $66, $155,405.00 Clause de non-responsabilité : L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe Altus pour ce poste dans ...
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Delivery Manager
1 week ago
Compugen Inc Toronto, Canada**Job Title** · - Delivery Manager · **Vacancy No** · - VN6539 · **Work Location** · - Toronto, ON · **Base Pay Range** · - To be discussed during the recruitment process · **Job Details** · **About Compugen** · - Compugen is one of Canada's largest privately-owned Information Te ...
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PMO Manager, Project Delivery Excellence
1 week ago
WSP Thornhill, Canada**WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. · We have over 55,000 team members across the globe. In Canada, our 9,800+ people are involved in everything from environmental remediation to urban plan ...
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Delivery Manager
3 days ago
Kainos Toronto, Canada**Our people love the exciting and meaningful work they do, the cutting-edge resources and technology they have access to, the benefits we offer and the great community we've built. Want to join them?** · **Main purpose of the role & responsibilities in the business**: · **DELIVE ...
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Delivery Manager
3 days ago
BIMM Toronto, CanadaBIMM is booming, so we're looking for a **Delivery Manager **to join our team. · **Who we are** · BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape co ...
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Manager Delivery
1 week ago
Rivian Toronto, CanadaRole Summary: · We are seeking a proven leader to help us scale the future of Electric Vehicle test drives & deliveries. The Delivery and Mobile Operations Manager will own the offsite mobile operations including planning, scheduling, hiring, training, and coordinating with other ...
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Delivery Manager
1 week ago
Ample Insight Inc. Toronto, CanadaCompany Description · - You will join a world-class team of engineers and data scientists from Facebook, Uber, Amazon and Google. We are a fast growing consulting firm based in Toronto with clients ranging from leading startups building impactful technologies to Fortune 500 compa ...
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Delivery Manager
5 days ago
Raise Toronto, CanadaOur Banking client in** Toronto, ONTARIO** is looking to hire a **Delivery Manager** for a **12-months contract role.** · **What you will be doing** · - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowl ...
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Delivery Manager
2 days ago
Altus Group Toronto, Canada**Job Category**: · Technology · **Pay Grade Range**: · $66, $155,405.00 · **Disclaimer**: The base salary range represents the low and high end of Altus Group's "Pay Grade Range" for this position in the primary work location. Actual hiring salaries will vary depending on factor ...
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Delivery Manager
6 days ago
TD Bank Toronto, Canada417119BR · Project Management · Toronto, ON · August 17, 2023 · Hours · 37.5 · Workplace Model · Hybrid · Pay Details · Department Overview · Ready to be the change at TD Securities (TDS)? TD Securities (TDS) Transformation Delivery team implements efficient and effective deliver ...
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Manager, Delivery
6 days ago
Scotiabank Toronto, Canada**Requisition ID**: 167962 · **Purpose**: · Contributes to the overall success of the Data Office in ensuring specific individual goals, plans, initiatives are executed / delivered in support of the Bank's Data Strategy. Ensures all activities conducted are in compliance with gov ...
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Delivery Manager
5 days ago
Hitachi Solutions Ltd Toronto, Canada**Company Description** · **Company Overview** · Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business serv ...
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Delivery Manager
5 days ago
Hitachi Solutions Toronto, CanadaCompany Description · **Company Overview** · Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business. Our firm develops the business services ...
Managed Services, Service Delivery Manager - Richmond Hill, ON, Canada - Connex Telecommunications Inc.
Description
Senior Customer Service Manager with Contact Center BackgroundWe are seeking a self-motivated, experienced and dedicated Customer Service Manager with CC Genesys technical background to join our team.
This person should possess excellent customer service skills; these skills must be applied to both internal and external clients.VIP Customer Service Department:
Acts as the customer advocate for VIP Clients in working towards resolution of servicing issues and attaining additional insight / information.
Identifies areas of improvement in corporate processes to better service VIP Clients.Coordinates and leads monthly Connex Service Meetings with VIP Clients to discuss Repair and MAC performance, ongoing projects, relationship improvement areas.
Improving the customer experience.Develops and refines corporate retention strategy with overall objective of increasing overall retention of current client base.
Coordinate Know Your Client meetings with Account Executives to review relationship, and identify flight risks.
Directs Customer Service team activities in order to improve Connex – Client relationship.
Conducts primary customer research through annual customer satisfaction surveys.
Advanced level of MS Office and PC proficiency
French an asset
Exceptional Excel skills
Technical
3 years customer relationship management / customer service
Works on a daily basis with the Sales, Customer Service departments, and Customers.
Works on a weekly basis with Sales Support, Finance, Technology Solutions departments.
Training for all employees, regardless of their function in our organization is considered a priority. You are interested to enrich your work experience? CONNEX Telecommunications Inc.
is committed to diversity and encourages applications from all qualified candidates, especially aboriginal persons, members of sexual minority groups, persons with disabilities, visible minorities and women.
Upon request by the applicant, accommodation will be provided in all parts of the hiring process.