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    E-Planning Technical Officer - Calgary, AB, Canada - Calgary, AB

    Calgary, AB
    Calgary, AB Calgary, AB, Canada

    3 weeks ago

    Default job background
    Description

    For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers.

    Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

    We collaborate with partner agencies, governments, organizations, and community advocates, to help immigrants and refugees build thriving lives in our community.

    Immigrant Services Calgary helps over 10,000 newcomers each year, connecting them to programs and services to unleash their potential.
    Unleashing the economic, social, and civic potential of clients.
    Connecting newcomers to the right service at the right agency every time.

    In addition, the planner provides support for a range of newcomer settlement challenges while offering the necessary first language interpretation /translation services.

    Assist clients in identifying and assessing needs and assets, developing a personalized plan, and referring clients to appropriate programs and services.

    Follow up on client's progress and integration into the community, and advocate for clients when required.
    Liaise with community members and agencies, promoting Gateway services, while facilitating client access to these agencies.

    Perform ongoing outreach activities to various ethno-cultural/community groups (e.g., social media groups, community centers, places of worship etc.) Accurately entering client information and service recordings into Sales Force, in a timely manner.

    Plan and coordinate group Information and orientation sessions/workshops to increase Newcomer's knowledge on topics such as Healthcare- Recreation-Education- Housing- Canadian law - Immigration - Financial Literacy- etc.

    Experience working with immigrant and/or refugee families.
    refugees, disabilities, and domestic violence)
    Strong knowledge of community programs and resources, including employability and the local labour market.
    Experience conducting the Standardized Needs and Assets Assessment and developing personalized [settlement] plans.
    Fluency in a second language is required (Arabic, Spanish).
    Cross-cultural sensitivity - Previous experience working across various cultural and language groups.
    Experience using Salesforce is considered a strong asset.
    Proficiency in MS Office Suite, Salesforce, and knowledge of meeting platforms (Teams)
    This role offers a hybrid work arrangement, requiring a minimum of 3 days per week on-site.

    To apply, please ensure your application documents include your full name in the title and submit them directly through our website.

    We kindly request that applications be submitted exclusively through our website and refrain from sending applications via email or phone.

    Diversity and Inclusion
    We believe that diversity strengthens us, enabling us to better support our clients and create a richer community.

    Every person, regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, is not only welcomed but celebrated for their authentic selves .

    If you require accommodations during the application process due to a disability, please let us know.
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