- Program Administration
- Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.
- Administer Talent Management programs, such as leaves, rotations, and work schedules, generate and distribute appropriate documentation.
- Maintain time off tracking/reporting, and data for service awards.
- Enter Employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.
- Assist to resolve payroll and benefit issues and answer general questions.
- Assist for involuntary terminations including, calculating severance, creating vetting files and tracking paperwork.
- Pre-Hire, Onboarding and Offboarding
- Coordinate background check process for new hires
- Ensure new hires have first day logistics and details, including required paperwork and authorized work documentation.
- Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).
- Coordinate with departments to address specific onboarding requirements.
- Deliver presentations that meet high quality standards.
- Process any new hire paperwork.
- Troubleshoot operational issues (such as travel, expense and IT).
- Assist with terminations and exits and manage exit interviews
- Other HC Activities
- Identify ways to continuously improve policies and processes
- Liaise with Global Mobility in regard to transfers
- Provide guidance to employees relating to confidential matters.
- Distribute employee communications as required.
- Manage required documentation in accordance with legal and company requirements and ensures accuracy and completeness.
- Other duties as assigned, including projects related to the business or the regional HC Services team.
- Experience Required
- Bachelor's degree
- Four plus years of human resources experience required, preferably in a professional services environment, internships considered.
- CHRP/CHRL designation or in progress would be an asset
- Bilingualism in French is required
- Technical Skills:
- Maintains knowledge of trends and changes in Human Resources legislation and conveys local and provincial laws where appropriate.
- Proficiency in Microsoft Suite including, Outlook, Word, Excel, PowerPoint
- Competence with video/messaging tools (Zoom, MS Teams,), collaboration tools (SharePoint)
- Experience with Workday is a plus
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Key Responsibilities: