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    Consultant Digital Data Performance F/H - Toronto, ON, Canada - CGI Njoyn

    CGI Njoyn
    CGI Njoyn Toronto, ON, Canada

    1 week ago

    Default job background
    Description
    Planning & Operations
    Planning & Operations

    We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field.

    We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians.

    As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

    CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation.

    Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

    Retirement Planning Program
    Generous vacation days for permanent and long-term contracts
    Flexible benefits program from your first day on the job for permanent and long-term contracts

    ca Platform Management team - a multi-disciplinary team comprised of ITS, Web, UX, IA/SEO and digital analytics experts - to assess, prioritize, and execute the enhancement and maintenance requests that are submitted for the platform.

    Leads and supports activities for the cihi.

    Considers current and future needs of the platform, consults appropriate stakeholders across the organization, communicates status to collaborators and management regularly and ensures roadmap aligns with business and external user needs.

    ca platform management work that align with CIHI's digital strategy and artificial intelligence strategy. Contributes to the development of standards, processes and tools related to the website.
    ca backlog and platform project deliverables. This includes defining and documenting scope, release timing, dependencies, risks, contingencies, issue management, etc.
    Supervises, coaches, coordinates and monitors work, workload, and performance to ensure quality and timeliness. Conducts annual performance management reviews and ensures that learning opportunities are provided.
    Supports the Education, Design and Content Delivery branch by leading development and process improvement initiatives.

    Works with the subject matter experts to inform the requirements of the initiative and is responsible for the facilitation of and documentation for the project.

    Undergraduate degree in Computer Science, User Experience, Business Administration, Engineering, or Software Development. Minimum of 5 years of experience in health care related information management, website management or product management environment.


    • Product Management certification is an asset. Experience managing a responsive, accessible website or analytical toolkit-based product.
    • Experience in delivering organizational projects using any combination of the following methodologies: Lean Process, Project Management, Waterfall, Agile Project Management.
    • Facilitation training and/or experience, particularly involving diverse business and technical audiences.
    • Strong analytical, conceptual, and problem-solving skills, along with attention to detail and commitment to quality.
    • Familiarity with workflow, product management and service management tools (e.g. Jira, ServiceNow).
    • Knowledge of System Development Lifecycle process, including agile, with a focus on product ownership, user story development and decomposition, business analysis and testing, including documenting associated deliverables (including process flow, data models, test documentation and training materials), is an asset.
    • Knowledge of key issues in change management is an asset.
    • Familiarity with user-centred design practices is an asset.
    • Fluency in English is required; bilingualism is an asset.
    • To find out more about this role and other exciting opportunities visit our website at and check out our 'Careers' section.
    Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).
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